Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

67% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 992 reviews)); "Good benefits and flexible with hours" ((in 570 reviews)); "Pretty nice staff and nice to help out people" ((in 492 reviews)); "Staff are friendly and nice" ((in 428 reviews)); "Colleagues were friendly and helpful" ((in 339 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 594 reviews)); "Managers are rude and demanding" ((in 459 reviews)); "Xmas hours are long and stressful" ((in 285 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 120 reviews)); "Hard to get holiday :(" ((in 75 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.9

67% would recommend to a friend

(8,750 total reviews)

Jason Tarry

74% approve of CEO

48% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Waitrose has an employee rating of 3.9 out of 5 stars, based on 8,750 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

9K reviews

4.0

Jan 15, 2026

Enjoyable, social job

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Good pay, flexible,sociable good starter job

Cons

Sometimes unsociable hours, can be strenuous

2.0

Jan 14, 2026

Job review

Night replenishment

Recommend

CEO approval

Business Outlook

Pros

Good pay, easy tasks. night premium

Cons

Boring repetitive tasks Sleep schedule anti social

3.0

Jan 14, 2026

Work you hard for your mini wage

Hospitality

Recommend

CEO approval

Business Outlook

Pros

Employee discount on food shop. Upscale supermarket. Partnership and pension is good

Cons

Expected to do a tonne of work on counters and work across multiple counters at once on your own. Unrealistic on some days to complete work and clueless management don't understand this. Exploits employees in this sense

Viewing 214 - 216 of 8,750 Reviews

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Jobs at Waitrose

Supermarket Assistant

Supermarket Assistant

Supermarket Assistant

Hospitality, Supermarket Assistant

Supermarket Assistant