Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (317) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"The pay was good and the job was easy" ((in 991 reviews)); "Good benefits and flexible with hours" ((in 553 reviews)); "Pretty nice staff and nice to help out people" ((in 488 reviews)); "Most staff were friendly and helpful" ((in 431 reviews)); "Friendly colleagues and good on" ((in 338 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 596 reviews)); "Managers are rude and demanding" ((in 460 reviews)); "Xmas hours are long and stressful" ((in 277 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 111 reviews)); "Hard to get holiday :(" ((in 72 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

Waitrose reviews

3.8

68% would recommend to a friend

(8,751 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

Jun 19, 2023

Some pros but a lot of cons

Team leader

Recommend

CEO approval

Business Outlook

Pros

Amazing people to work with, very close team, with some amazing teamwork. General shop floor staff generally have each others backs and support one another.

Cons

Extremely disjointed management, with none seeming to agree on what’s what day to day. Few extremely good managers, who are very hands on, proactive and realistic. But overshadowed by numerous very stand-offish managers, who seem to have no idea the work that people put in day to day. Consistently very short staffed, leading to some people carrying out the tasks of 2+ staff members.

1.0

Jun 13, 2023

terrible place to work. avoid like the plague

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

a free sandwich at christmas

Cons

a lot of challenges. The night store manager for the saltash branch is rude speaks down to people and promotes the same traits in her . the store deliberately turned the temperature down in store overnight letting their staff get cold to save a few £££ the day staff have subsidised hot food the night staff get slightly cheaper processed ready meals. there is no hand cleaning promoted so you can be handling sausages and then picking fruit and veg. Pay is barely above minimum wage + a small increase for working nights. They say ' we are all partners' but how come the standard workers didnt get a bonus due to losses but the big bosses did?

1.0

Oct 23, 2022

do not work here

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Absolutely none you will literally lose faith in humanity

Cons

Everything. Management. Staff. Customers. People are horrific

Viewing 217 - 219 of 8,751 Reviews

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Jobs at Waitrose

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

Customer Delivery Driver, Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Waitrose

Waitrose reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Some pros but a lot of cons

terrible place to work. avoid like the plague

do not work here

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