Does Waitrose pay their employees well?

According to anonymously submitted Glassdoor reviews, Waitrose employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Waitrose. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Waitrose?

68% of Waitrose employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Waitrose 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Waitrose?

Supermarket Assistant (2133) , Sales Assistant (450) , Customer Assistant (429) , Shop Assistant (316) , Customer Service Assistant (246) , Customer Service (238) , Retail Assistant (177) , Sales Associate (164) , Partner (128) , Team Leader (117) , Customer Service Representative (101) , Store Assistant (91) , Shop Floor Assistant (90) , Delivery Driver (87) , Team Manager (70)

What are the pros of working at Waitrose according to real employee reviews?

"Pay is good and they always give you opportunity to train in other sections to raise your pay next appraisal." ((in 990 reviews)); "Good benefits and flexible with hours" ((in 556 reviews)); "Pretty nice staff and nice to help out people" ((in 486 reviews)); "The staff are friendly and helpful" ((in 439 reviews)); "Friendly colleagues and good on" ((in 325 reviews))

What are the cons of working at Waitrose according to real employee reviews?

"Conflicting policy and poor management makes staff scared to be unwell at risk of losing job." ((in 597 reviews)); "Managers are rude and demanding" ((in 463 reviews)); "sometimes hours are long and boring" ((in 280 reviews)); "Hours are not flexible and hard to book wanted time off as it's booked years in advance by other employees" ((in 117 reviews)); "Hard to get holiday :(" ((in 77 reviews))

What are employees saying about Waitrose layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Waitrose layoffs and their outlook for job security at Waitrose in 2026.

What are the top reviewed Waitrose locations?

Newark , Guernsey , Charlotte , England , Los Angeles , Lafayette , Reading , Bromley , Stirling

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Waitrose

Waitrose reviews

3.8

68% would recommend to a friend

(8,751 total reviews)

Jason Tarry

73% approve of CEO

48% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Compensation and benefits

3.6

Work/Life balance

3.2

Senior management

3.1

Career opportunities

Waitrose has an employee rating of 3.8 out of 5 stars, based on 8,751 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Waitrose employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

9K reviews

2.0

May 11, 2022

Co workers are nice , Management are not

Shop assistant

Recommend

CEO approval

Business Outlook

Pros

20% staff discount off Waitrose and John Lewis products and also discounts at hotels and days out and nice young co workers who are very friendly and helpful.

Cons

Management are no good , they treat staff like Robots not Human Beings , numerous staff forced to leave due to back injuries from the heavy work load on Replenishment due to staff shortages as the main problem is the company keeps hiring college students who leave after 6 months instead of hiring older workers who would stay for a minimum of 5 years so this is a vicious cycle and one reason why Waitrose in Marlow had to close as they made same mistake of expecting 1 staff member to do the job of 3 staff members not possible.

1.0

Apr 12, 2022

Death By Supermarket

Section manager

Recommend

CEO approval

Business Outlook

Pros

Community Spirit and Friends yes

Cons

Nothing, it hurts me to say

1.0

Mar 28, 2022

Too much work for such little pay

Supermarket assistant

Recommend

CEO approval

Business Outlook

Pros

Discount at John Lewis was good.

Cons

Expected to do more and more for very little money or progression opportunities

Viewing 229 - 231 of 8,751 Reviews

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Jobs at Waitrose

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant

Sudbury, East of England, England

£14 - £14 /hr

(Employer provided)

View job

Customer Delivery Driver, Supermarket Assistant

Supermarket Assistant

Customer Delivery Driver, Supermarket Assistant