Walgreens Customer Service Associate reviews

3.3

59% would recommend to a friend

(1,961 total reviews)
avatar

Mike Motz

56% approve of CEO

31% positive business outlook

Customers Service Associate employees have rated Walgreens with 3.3 out of 5 stars, based on 1,961 company reviews on Glassdoor. This indicates that most Customers Service Associate professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customers Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 6, 2026

Toxic and Underpaid

Recommend
CEO approval
Business Outlook

Pros

None. I really don't have anything to say here.

Cons

You deal with angry customers almost every shift, minimum wage pay of course.

1.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Um…how you can be alone for multiple hours at a time.

Cons

Dirty. They allow people to steal. I got a .15 cent raise like what a joke for working there for 2 years. Never even got the opportunity to interview for a higher position. Working there is a dead end and a joke. I feel bad for all the middle aged plus women working there fighting for there life to barely get a salary.

Viewing 7 - 9 of 1,961 Reviews

Glassdoor has 38,680 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.