Walgreens Customer Service Associate reviews

3.3

59% would recommend to a friend

(1,961 total reviews)
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Mike Motz

56% approve of CEO

31% positive business outlook

Customers Service Associate employees have rated Walgreens with 3.3 out of 5 stars, based on 1,961 company reviews on Glassdoor. This indicates that most Customers Service Associate professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customers Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

You were left alone and were able to work by yourself.

Cons

Didn’t get paid a whole lot

4.0
Feb 26, 2026

Overall great college job

Recommend
CEO approval
Business Outlook

Pros

-Flexible hours -Decent pay -Extensive e-learnings and access to leadership

Cons

-Usually handles several departments; ex: cash register, photo, same day orders, FedEx drop off -Gets hectic sometimes

3.0
Feb 26, 2026

it was okay

Recommend
CEO approval
Business Outlook

Pros

manager was super cool. and the pay was good for the work

Cons

frequently understaffed. customers could be terrible

Viewing 22 - 24 of 1,961 Reviews

Glassdoor has 38,680 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.