Walgreens CSA - Customer Service Associate reviews

3.2

42% would recommend to a friend

(664 total reviews)
avatar

Mike Motz

Not enough data to show CEO approval

25% positive business outlook

Customer Service Associate (CSA) employees have rated Walgreens with 3.2 out of 5 stars, based on 664 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Walgreens is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

664 reviews
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

In my location at least, my manager was fairly understanding of peoples schedules and the constraints that would come up in everyday life which could affect their availability.

Cons

Depending on the staffing, being overworked is a real possibility

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Glassdoor has 38,655 Walgreens reviews submitted anonymously by Walgreens employees. Read employee reviews and ratings on Glassdoor to decide if Walgreens is right for you.