Walgreens reviews

Quality of training is drastically different between locations. Customers are likely to get upset with you if there's an unexpected problems with their prescriptions and are often mean. No breaks. Everyone takes lunch at the same time and there is a guaranteed 15 minute break but the pharmacy isn't staffed well enough to handle those breaks so nobody takes them. If you start your shift after lunch you'll stand until the pharmacy closes. That's another thing. You can't use a chair unless you go through their 3rd party accommodations request system. Walgreens has recently rolled out new software that has caused issues with the rest of their software. Corporate keeps a close eye on each pharmacy but only offer criticism and no help. The first Walgreens I worked at was drowning and they received no help. They limit hours available and raises available. Function as a scapegoat to keep the blame off your direct management when they but your hours. Central fulfillment has been increased which shouldn't be a problem except that it delays the most common prescriptions by 24+ hours unless you use a override each and every prescription. Causes delays that create overwhelming lines. Not to mention the plastic sleeves central fulfillment sends that don't fit at all in the bins but have nowhere else to go. It's a mess. It's a mess! I don't even know if a union could save it.

I'm sure this is everywhere, but staffing has become a huge issue lately. I'm frequently at a busy store and there simply isn't enough technicians to run the pharmacy effectively. Even if they hired more, there "isn't enough hours in the budget". As the pharmacist, I 100% do not mind helping with filling or helping at the counter - but it shouldn't be effectively required because I only have one tech and a never-ending line at both the counter and drive-thru. Then there's the ever growing list of various targets they want us to meet. hate to say it, but something has got to give - and if I have to choose, its gonna be metrics. I will not ignore patients standing at my counter because I'm more concerned about meeting arbitrary goals. However, that stance got me a poor performance review because I'm not meeting certain goals therefore I wasn't allowed to get a staff RPh position this year.