Is Walmart a good company to work for as a Customs Service?

Customs Service professionals working at Walmart have rated their employer with 3.7 out of 5 stars in 573 Glassdoor reviews. This is a higher than average score with the overall rating of Walmart employees being 3.4 out of 5 stars. Search open Customs Service Jobs at Walmart now and start preparing for your job interview by browsing frequently asked Customs Service interview questions at Walmart .

Does Walmart pay Customs Service employees well?

Customs Service professionals rate their compensation and benefits at Walmart with 3.4 out of 5 stars based on 573 anonymously submitted employee reviews. This is 3% better than the company average rating for salary and benefits. Find out more about Customs Service salaries at Walmart.

How happy are Customs Service professionals working at Walmart?

51% of Customs Service employees at Walmart would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customs Service professionals have also rated Walmart with a 3.3 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at Walmart?

Cashier (13683) , Sales Associate (7766) , Overnight Stocker (4407) , Sales Associate/Cashier (3834) , Stocker (3207) , Associate (2882) , Assistant Manager (2048) , Department Manager (1956) , Front End Cashier (1888) , Customer Service Representative (1739) , Personal Shopper (1677) , Personal Shopper/OGP (1411) , Team Lead (1250) , Manager (1179) , Pharmacy Technician (1178)

What are the pros of working at Walmart according to real employee reviews?

"EASY WORK! It’s very simple to learn and be very good at Pay WAS good for what the job is" ((in 12825 reviews)); "Good benefits once you have been there long enough to be eligible and the profit sharing is also good" ((in 6903 reviews)); "Great for people who can work crazy hours and don't like to go to church on Sunday." ((in 5646 reviews)); "Coworkers are great and the job is really easy when you get the hang of it." ((in 3726 reviews)); "flexible hours gives you time to go to doctor and other places you might need to go" ((in 3665 reviews))

What are the cons of working at Walmart according to real employee reviews?

"Poor management: some of the managers were rude and did not care about their workers." ((in 11946 reviews)); "No work life balance expected to talk to customers even though the job will say you will do chats and emails" ((in 1967 reviews)); "Management is just trash too much favoritism and the hr doesn’t do nothing when you complain." ((in 1381 reviews)); "They were promoted from within with no training or direction on how to manage staff." ((in 1209 reviews)); "Poor upper management and impersonal" ((in 1191 reviews))

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Walmart

Walmart Customs Service reviews

3.7

51% would recommend to a friend

(573 total reviews)

John Furner

45% approve of CEO

32% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.4

Compensation and benefits

3.3

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Customs Service employees have rated Walmart with 3.7 out of 5 stars, based on 573 company reviews on Glassdoor. This indicates that most Customs Service professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customs Service professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

573 reviews

4.0

May 16, 2026

Good flexibility and staff, but low pay issues

Customer service

Recommend

CEO approval

Business Outlook

Pros

Flexibility Good staff Good benefits

Cons

Low wage Dealing with customers Sometimes managers do not listen

Walmart Response

2mo

We are so grateful to you for taking time to share this review. We appreciate you are a vital part of the Walmart team.

5.0

May 13, 2026

Caring for students but frequent hour cuts

Customer service

Recommend

CEO approval

Business Outlook

Pros

They care about students in school

Cons

They cut hours a lot.

Walmart Response

2mo

Thank you for this review. This is such valuable feedback. We appreciate you.

4.0

May 6, 2026

Great management and coworkers, but tough expectations

Customer service

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working with management and co workers

Cons

Expectations and customers could be difficult

Viewing 7 - 9 of 573 Reviews

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Walmart Customs Service reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good flexibility and staff, but low pay issues

Caring for students but frequent hour cuts

Great management and coworkers, but tough expectations

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