Walmart Customer Success Manager (CSM) reviews

3.5

37% would recommend to a friend

(45 total reviews)
avatar

John Furner

Not enough data to show CEO approval

78% positive business outlook

Customer Success Manager (CSM) employees have rated Walmart with 3.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Customer Success Manager (CSM) professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

45 reviews
2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Being able to speak to customer and help

Cons

Working with management who are more concerned about bonuses and their bottom dollar than the workers

Viewing 10 - 12 of 45 Reviews

Glassdoor has 154,991 Walmart reviews submitted anonymously by Walmart employees. Read employee reviews and ratings on Glassdoor to decide if Walmart is right for you.