Is Walmart a good company to work for as a Support Manager?

Support Manager professionals working at Walmart have rated their employer with 3.6 out of 5 stars in 363 Glassdoor reviews. This is a higher than average score with the overall rating of Walmart employees being 3.4 out of 5 stars. Search open Support Manager Jobs at Walmart now and start preparing for your job interview by browsing frequently asked Support Manager interview questions at Walmart .

Does Walmart pay Support Manager employees well?

Support Manager professionals rate their compensation and benefits at Walmart with 3.7 out of 5 stars based on 363 anonymously submitted employee reviews. This is 11.4% better than the company average rating for salary and benefits. Find out more about Support Manager salaries at Walmart.

What are the top reviewed jobs at Walmart?

Cashier (13683) , Sales Associate (7766) , Overnight Stocker (4407) , Sales Associate/Cashier (3834) , Stocker (3207) , Associate (2882) , Assistant Manager (2048) , Department Manager (1956) , Front End Cashier (1887) , Customer Service Representative (1739) , Personal Shopper (1677) , Personal Shopper/OGP (1411) , Team Lead (1250) , Manager (1179) , Pharmacy Technician (1178)

What are the pros of working at Walmart according to real employee reviews?

"EASY WORK! It’s very simple to learn and be very good at Pay WAS good for what the job is" ((in 12825 reviews)); "Good benefits once you have been there long enough to be eligible and the profit sharing is also good" ((in 6903 reviews)); "Great for people who can work crazy hours and don't like to go to church on Sunday." ((in 5646 reviews)); "Coworkers are great and the job is really easy when you get the hang of it." ((in 3726 reviews)); "flexible hours gives you time to go to doctor and other places you might need to go" ((in 3665 reviews))

What are the cons of working at Walmart according to real employee reviews?

"Poor management: some of the managers were rude and did not care about their workers." ((in 11946 reviews)); "No work life balance expected to talk to customers even though the job will say you will do chats and emails" ((in 1967 reviews)); "Management is just trash too much favoritism and the hr doesn’t do nothing when you complain." ((in 1381 reviews)); "They were promoted from within with no training or direction on how to manage staff." ((in 1209 reviews)); "Poor upper management and impersonal" ((in 1191 reviews))

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Walmart

Walmart Support Manager reviews

3.6

60% would recommend to a friend

(363 total reviews)

John Furner

Not enough data to show CEO approval

48% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Career opportunities

3.7

Compensation and benefits

3.4

Culture & values

3.4

Senior management

3.1

Work/Life balance

Support Manager employees have rated Walmart with 3.6 out of 5 stars, based on 363 company reviews on Glassdoor. This indicates that most Support Manager professionals have a good working experience there. Walmart is rated in line with the average (within 1 standard deviation) by Support Manager professionals compared to other employers within the Retail & Wholesale industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

363 reviews

4.0

Nov 19, 2025

Great job

Support manager

Recommend

CEO approval

Business Outlook

Pros

4 days on 3 off

Cons

Management gets a shakeup every few years

4.0

Nov 6, 2025

Great place to work

Support manager

Recommend

CEO approval

Business Outlook

Pros

Decent pay Good benefits Good life and work balance

Cons

None I can think of

4.0

Apr 26, 2025

Wal-Mart

Support manager

Recommend

CEO approval

Business Outlook

Pros

Did learn a lot starting from the ground up, I do thank them for the opportunity they gave me.

Cons

will never work retail again. I do miss Walmart but it's never been the same since they got rid of the old positions they had when I originally started out, IE: Dept Mgr, etc. Store Mgmt changed several times, Low pay compared to other companies.

Viewing 1 - 3 of 363 Reviews

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