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Walters Hospitality

Engaged Employer

Walters Hospitality reviews

3.5

62% would recommend to a friend

(103 total reviews)
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Jeremy Levitt

Not enough data to show CEO approval

54% positive business outlook

Walters Hospitality has an employee rating of 3.5 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walters Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

103 reviews
5.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Pay Fun team environment

Cons

Long Hours staffing is difficult

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Walters Hospitality Response
4y
Thank you for your dedication and commitment to Walters Wedding Estates. Our Team Members are a valuable asset to us, and we appreciate your hard work!
1.0
Jul 30, 2019
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule if you are corporate

Cons

Prepare to be shamed if you do not have a degree! You will be looked down on and never meet their unrealistic standards. Everyone acts so entitled, so much so that you feel on edge all day! Don’t you dare make a mistake because you will be put on the chopping block faster than you can blink. The corporate office is full of shady people and all the venues talk about how awful this company is. I would not recommend that anyone work here!

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Walters Hospitality Response
4y
Thank you for your feedback. The company and venues have polices and procedures in place to ensure that our operations run efficiently, effectively and up to code. We're disappointed that you felt you did not have the greatest experience with our company and wish you'd brought your concerns forward prior to your departure with us. We encourage open and honest communication, but we cannot resolve a problem unless we are notified of the problem. Our Corporate office is available to assist if employees do not feel comfortable discussing concerns at the property level.
1.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

I think working in this industry anyone can tell you the pros are being there for a couples big day. Working around beautiful things and with people who have a common passion is wonderful. The culture was also once great.

Cons

A small company (larger in this particular business) with ever changing structures, systems and turnover. Small companies do have change, especially when they are working out kinks and trying to keep processes streamlined. However, there comes a time where too much change is concerning. The past six months have been a whole company restructure, implementation of a new CRM system, incorporating a whole other company under Walter's wedding estates and acquiring wedding venues left and right. These things were done with very little comprehensive training, terrible communication from executive members and change in compensation (an alarming amount of employees losing their job or moved to hourly vs. salary) and resulted in a huge turnover. It was simply too much to handle at once. The COO's outlook on trying to fix problems and implement new ideas is taking that idea, without much think-through and word vommitting it on those who need to implement it and putting a short deadline on it. The vision in the company is in the right place but the leaders are not strategically placed nor is most of the exec team on the same page with… really anything. Also, the lack of diversity in the company is alarming.

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Walters Hospitality Response
4y
Thank you very much for your feedback. We are saddened to hear you did not enjoy your experience. As a company, we are dedicated to making our clients, guests, and employees feel heard when working with us. We hold our company to high standards and are constantly reevaluating and adjusting based on the needs of our clients and employees. We wish you all the best in your future endeavors.
Viewing 94 - 96 of 103 Reviews

Glassdoor has 103 Walters Hospitality reviews submitted anonymously by Walters Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Walters Hospitality is right for you.