employer cover photo
employer logo
employer logo

Walters Hospitality

Engaged Employer

Walters Hospitality reviews

3.5

62% would recommend to a friend

(103 total reviews)
avatar

Jeremy Levitt

Not enough data to show CEO approval

54% positive business outlook

Walters Hospitality has an employee rating of 3.5 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Walters Hospitality employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

103 reviews
2.0
May 29, 2024

not for me

Recommend
CEO approval
Business Outlook

Pros

fun and entertaining place to work, do something different every day

Cons

don't care about employees, or long hours

avatar
Walters Hospitality Response
2y
Thank you very much for your feedback. We are saddened to hear you did not enjoy your experience. As a company, we are dedicated to making our clients, guests, and employees feel heard when working with us. We hold our company to high standards and are constantly reevaluating and adjusting based on the needs of our clients and employees. We wish you all the best in your future endeavors.
1.0
May 4, 2024
Recommend
CEO approval
Business Outlook

Pros

My co-workers were fun and supportive! I loved my manager — but she wised up and left…and I wasn’t far behind her.

Cons

Walters is focused on quality, not quality. They threaten you with termination if you’re .01% from your sales goals, but are unwilling to fix the product you’re selling (aka all-inclusive weddings) so that people actually want to purchase it. I would consistently have to sell a venue that received a 1-star review from a wedding the night before. Whenever people left the company, upper management would view it as “the trash taking itself out” instead of diving deeper and understanding why people chose to leave. The venues are not close together, so I would average 1000+ miles per month doing tours with no mileage reimbursement. You are still expected to work on your days off and while on PTO. There is no work-life balance as, in the words of an upper management person, there is only “work-life integration”. If a client texts you at 11pm, you’re expected to answer. I would consistently show up to dirty venues which I would then have to clean to prep for a tour. The in-house linens had mildew. The tables were never swept under, so I would often find dirty linen napkins and clumps of food near my feet during tours. The pay was good if you hit your goals, but it’s hard to hit your goals when the product you’re selling feels like a scam. If you’re considering working for this company and see a few 5-star reviews from the Atlanta region, just know that they only have 1 venue, whereas the other regions in Texas have multiple. Sure, their day to day might be bearable because it’s all under one roof, but it’s not comparable to the experiences had in the other markets.

avatar
Walters Hospitality Response
2y
Our commitment to ensure that every Walters team member has a rewarding and beneficial experience is a priority for us. It’s unfortunate that your experience was not as favorable as we would like. We encourage all current employees to escalate any issues so they can be addressed in a timely and efficient manner. We take your feedback seriously as we continue to grow and strive to improve our processes, benefits and working environment.
1.0
Apr 24, 2024
Recommend
CEO approval
Business Outlook

Pros

staff was all very kind and friendly

Cons

Overworked, underappreciated, lack of organization in upper management. The company was more worried about buying more venues and not focusing on the matter at hand.

avatar
Walters Hospitality Response
2y
Thank you for taking the time to leave a great feedback and thank you for your dedication and commitment to Walters Hospitality.
Viewing 22 - 24 of 103 Reviews

Glassdoor has 103 Walters Hospitality reviews submitted anonymously by Walters Hospitality employees. Read employee reviews and ratings on Glassdoor to decide if Walters Hospitality is right for you.