Wasserstrom reviews

3.5

63% would recommend to a friend

(70 total reviews)

Brad Wasserstrom and Eric Wasserstrom

78% approve of CEO

66% positive business outlook

Reviews by job title

70 reviews

Reviews about "Compensation"

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3.0
Oct 26, 2014

Great Community Presence, Poor Employee Support

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is always involved in community work. Whether it's Rebuilding Together, blood drives, food drives, etc. this company truly cares about Columbus. Our customer service team is a great opportunity for someone just out of college: steady Monday-Friday hours, benefits, paid time off, things that aren't that easy to get fresh from school anymore. If you happen to make good impressions on the right people, you will be promoted quickly and your hard work will be appreciated.

Cons

If you don't happen to be so popular with the right people, movement will be very hard. Sure, in some of these cases I've seen it's because these people aren't really Sales material due to personality traits, work ethic, etc. but I've seen too many times a really hard worker who does a great job go unnoticed because he/she isn't gossip buddies with a supervisor. It's very difficult to make good money here unless you are an account manager with high-activity accounts (these positions are few and far between). Raises will always cap out at 2% if you're able to even negotiate that. Rewards for being a good employee consist of more work and covering for our less competent coworkers.

4.0
Apr 10, 2014

Great company culture and job security! Since 1902! WOW

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Being able to pick my own set schedule really helped me out. Work life balance is understood here and management is fair. I started as a temporary worker and after proving my capability was hired on internally with the company. They know good talent when they see it! Paid time off, Operational bonus's, Medical benefits, room for growth are just a few of the perks to working here. Plus we get a food truck every Tuesday in the parking lot!

Cons

Training programs could use some work for the new hires.

3.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

- Consistent hours - regular payment - Management is fair - Teaches you how to multi-task - Great work environment relative to other call centers. - Can balance well with other aspects of life. - Work is busy, but consistent - Family Owned company that generally treats most employees with respect.

Cons

- Hard to advance and a somewhat competitive environment. - Pay is lower than relative industry averages (at least from looking at Bureau of Labor and Statistics and Salary.com) - compensation and benefits are low (related to above).

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