Is Waste Pro a good company to work for as a Customer Service (CSR)?

Customer Service (CSR) professionals working at Waste Pro have rated their employer with 2.4 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Waste Pro employees being 3.3 out of 5 stars. Search open Customer Service (CSR) Jobs at Waste Pro now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Waste Pro .

Does Waste Pro pay Customer Service (CSR) employees well?

Customer Service (CSR) professionals rate their compensation and benefits at Waste Pro with 2.8 out of 5 stars based on 15 anonymously submitted employee reviews. This is 19.4% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Waste Pro.

How happy are Customer Service (CSR) professionals working at Waste Pro?

43% of Customer Service (CSR) employees at Waste Pro would recommend their employer to a friend. This rating has decreased by 19% in the past 12 months. Customer Service (CSR) professionals have also rated Waste Pro with a 2.7 rating for work-life-balance, 2.5 rating for diversity and inclusion, 2.4 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at Waste Pro?

Driver (19) , Customer Service Representative (11) , Truck Driver (8) , Mechanic (6) , Residential Driver (5) , Manager (4) , Sales Representative (4) , Dispatcher (3) , Route Manager (3) , Supervisor (3) , Technician (3) , CDL Driver (2) , Customer Service Representative (CSR) (2) , Diesel Mechanic (2) , Diesel Technician (2)

What are the pros of working at Waste Pro according to real employee reviews?

"The pay is good and there is enough work to go around" ((in 14 reviews)); "Really aren't many pros but you do meet some good people." ((in 12 reviews)); "Good benefits only and hours" ((in 12 reviews)); "Everybody get along pretty well supervisors and mechanics and drivers people are always willing to give you a hand and help you" ((in 5 reviews)); "Good money and no shortage of hours and some small amounts of flexibility when you have things you need to do such as appointments." ((in 4 reviews))

What are the cons of working at Waste Pro according to real employee reviews?

"Long hours" ((in 7 reviews)); "My manager barely comes to work." ((in 5 reviews)); "Labor intensive long hours some trucks are bad" ((in 4 reviews)); "Worked over 14 hours some days with no 10 hour off time in between shift." ((in 3 reviews))

Skip to content Skip to footer

Notifications

Waste Pro

Waste Pro Customer Service (CSR) reviews

2.4

43% would recommend to a friend

(15 total reviews)

Sean Jennings

11% approve of CEO

5% positive business outlook

Ratings by category

2.9

Senior management

2.8

Compensation and benefits

2.8

Career opportunities

2.7

Work/Life balance

2.5

Diversity & inclusion

2.4

Culture & values

Customer Service (CSR) employees have rated Waste Pro with 2.4 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an average working experience there. Waste Pro is rated 34% below average by Customer Service (CSR) professionals compared to other employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

15 reviews

2.0

Jan 23, 2026

Not very organized

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

People can be very friendly and will help you when they can

Cons

The management team just didn’t seem to be very organized in terms of who takes charge with certain things

4.0

Jun 5, 2025

Great Company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Growth, Great benefits, Great Leadership& the commute

Cons

Sometimes the lack of communication,

1.0

Feb 12, 2025

High turn over

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Hours are ok. 8 to 5. Off weekends.

Cons

If there's calls in queue, you are there past 5pm. You are hired with a temp agency. Management is shady. If you bring your own office supplies. Be prepared for them to be stolen off your desk. There is a ton to learn and remember and they stay short staffed. The temp agency even said "they have the highest turn over rate of any company i assist with".

Viewing 1 - 3 of 15 Reviews

Jobs at Waste Pro

Customer Service Representative - Fort Myers Area

Bilingual Customer Service Representative - Panama City

Panama City, FL

View job

Customer Service Rep for Call Center

Waste Pro reviews FAQs

Waste Pro reviews Waste Pro Customer Service (CSR) reviews

Waste Pro

Waste Pro Customer Service (CSR) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Not very organized

Great Company

High turn over

Jobs at Waste Pro

Waste Pro reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Waste Pro reviews FAQs

Jobs at Waste Pro