Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Aug 13, 2025

Wayfair is a joke

Recommend
CEO approval
Business Outlook

Pros

The discount is nice, but be careful because most of the product is trash anyway.

Cons

Leadership is horrendous. Expect angry ranting emails from the CEO in the middle of the night, clueless execs who refuse to learn new ways of thinking and only listen to what they want to hear, and rampant toxicity from director-level leadership. Nepotism and politics is how you get promoted; asking hard questions and trying to innovate even the slightest is how you get shown the door. The plus side is that if you just want to coast and know how to “play the game” of just telling people what they want to hear, it’s the perfect environment for that. There is also ZERO support for people managers and resourcing is atrocious. Whenever someone quits, they just tell the rest of the team to pick up the slack instead of backfilling them. Everyone is overworked and miserable because of how horribly mismanaged this place is.

4.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

I worked in a smaller subsection of the company where we had good people and weren't as micromanaged. It was a lot of fun and there was an easy flow of ideas.

Cons

Constant fear of layoffs/leadership putting $ and emphasis on the wrong things.

1.0
Aug 11, 2025

Pathetic

Recommend
CEO approval
Business Outlook

Pros

Work Culture, Pay and People

Cons

Announced office closure just 1 month after I joined

Viewing 346 - 348 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.