Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Jun 9, 2025

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers were nice and worked 40 hours

Cons

Management was bad. Micromanage. High calls. Not 1 sec break in between calls.

3.0
Jun 8, 2025

Fair but mediocre salary

Recommend
CEO approval
Business Outlook

Pros

- Great vibrant environment - Smart people all around

Cons

- Leadership needs to rethink business model to drive more growth - Compensation is low for Boston

3.0
Jun 7, 2025

Fun place

Recommend
CEO approval
Business Outlook

Pros

Cool place to work at

Cons

A bit understaffed for the amount of weight you gotta pull

Viewing 424 - 426 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.