Wayfair reviews

3.1

39% would recommend to a friend

(6,866 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
5.0
May 19, 2025

Great experience

Recommend
CEO approval
Business Outlook

Pros

Awesome culture and positive work enviroment

Cons

Lack of skill development after a certain point

1.0
May 16, 2025
Recommend
CEO approval
Business Outlook

Pros

If I have to say something I’ll say pay is decent

Cons

I was with Wayfair for just over 6 years. At first it was wonderful when they cared about employees, and genuine customer service. I can’t say if the pandemic was the cause but that is what I attribute the change. It was like a switch was flipped. They stopped caring for employees, they stopped caring about customers. The CEO and his minions have revealed themselves as the evil they are. I was miserable there every day. Trying to hold back tears while logging in every morning. Leaving was the best thing I could have done for my mental health. I am writing this now because I have heard horror stories of employees that are still there and I want to save people from working for a truly awful employer. Maybe Wayfair will change, but I waited literal years for that to happen and it never did. So I wouldn’t hold my breath.

4.0
May 15, 2025

Pretty good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pretty good perks and competitive pay

Cons

lots of changes in directions and reorgs/layoffs

Viewing 463 - 465 of 6,866 Reviews

Glassdoor has 7,890 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.