Wayfair reviews

3.1

39% would recommend to a friend

(6,875 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

- location (Back Bay) & T accessibility - salary (before the 2 RIFs) - pockets of good people and leaders - employee discount

Cons

-constant reorgs - layers of middle management - sr leaders with no experience with their roles - dismantling of the DEI team & no leadership - inability to recruit and retain POC talent - lack of generational diversity among the employees - fiscal negligence (no budgets) - unimaginative Marketing strategies & leadership - identity crisis (posing as a tech company but really a front man for poorly made furniture built overseas)

1.0
Mar 31, 2022

Micro-Managed and Slow

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, smart colleagues, equity

Cons

Non-flexible WFH (required employees to come back to office), too many levels involved which drastically slowed things down, monolithic technology

1.0
Feb 22, 2022

a disappointment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The office had a game room, snacks, and beer on tap

Cons

The culture is weak. There is a dominant "tech bros" culture. My director constantly pressured employees to get drunk at work events despite their many rejections. in the office, leadership was rude, sexist, and unprofessional. I was underpaid but they convinced me to join the company with promises of growth opportunities and valuable stock options. In the end, I had no proper mentorship or development opportunities. It was a horrible workplace and I will never come back or recommend it to anyone.

Viewing 466 - 468 of 6,875 Reviews

Glassdoor has 7,899 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.