Wayfair reviews

3.1

39% would recommend to a friend

(6,867 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,867 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Apr 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Great people, lots of opportunity for learning, great internal mobility if you want to try something new

Cons

top talent is constantly leaving, attrition is quite bad which leaves the remaining people left doing more with less

3.0
Apr 25, 2025
Recommend
CEO approval
Business Outlook

Pros

The processes, project managers and copy editing teams are best-in-class. Briefs are thoroughly researched and detailed, making writing a pleasure. My teammates were great, all with a genuine passion for the work and supportive of one another.

Cons

The bottom line: the founders and C-suite only care about the bottom line. Layoffs and re-orgs are rampant, so there is no true job security. You could get a near 5-star review and be let go a week later. I've seen stellar employees promoted and moved to another arm of the business, only to be let go three months later due to a re-org. Meanwhile, the person who replaced them at their former job is fine. There's a fear simmering with almost every employee I know.

Viewing 499 - 501 of 6,867 Reviews

Glassdoor has 7,891 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.