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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,876 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by demographic groups

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Reviews by job title

      7K reviews
      2.0
      Jan 22, 2019

      They don’t care about their own employees

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Starts at $16.50 per hour. Lots of overtime available. Easy job. They take good care of customers.

      Cons

      Time off turns into points, dr appointments turn into points and will most likely lead to review for term. Hr truly cannot relate to their employees and they couldn’t care less. They don’t take care of their employees.

      1.0
      Sep 8, 2018

      Approach with Caution

      Site merchandiser
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Friendly coworkers make it easy to reach out to peers with questions and make work friends - Small office perks like snacks, beer on Fridays, quarterly parties etc.

      Cons

      - Change at Wayfair is rampant and can be overwhelming in terms of management restructuring, reporting tools constantly being outdated with new updates and ways to use them, processes are constantly being changed - The external hiring of senior management sets the company back and is honestly disrespectful to other internal candidates that are much more knowledgeable of the company and deserving - Way too much bureaucracy goes into moving forward with projects and getting your specific product classes in queue for certain projects - we are basically competing against each other - Experiences differ for people according to their manager; micro-management, demeaning conversations, non-reception to any feedback, unclear/unrealistic expectations can be common with new managers - non-competitive pay

      2.0
      Aug 28, 2018

      Lots of technical debt.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Booming stock price, aggressive promote-from-within culture. Unlike many firms, company realizes it's primarily a technology company.

      Cons

      HQ above Copley Place mall is badly overcrowded. Odd technology stack with lots of technical debt, which results in all sorts of odd bugs creeping into production.

      Viewing 511 - 513 of 6,876 Reviews
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      ReviewsWayfair reviews

      Glassdoor has 7,900 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.