Wayfair reviews

3.1

39% would recommend to a friend

(6,874 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
4.0
Apr 12, 2025

Decent workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people and dynamic working environment

Cons

Shifts in direction from leadership

5.0
Apr 12, 2025

Fantastic Company

Recommend
CEO approval
Business Outlook

Pros

What really sets Wayfair aside is the staff, I've never had a negative interaction with any of my colleagues or superiors. Everyone is extremely friendly, but there is still banter.

Cons

Sometimes it can feel a bit "forced positivity" - but this is reasonable for a company as they don't want others to feel down if people are spreading negativety.

1.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, Great product when it's not sold out, new store that looks good.

Cons

Rarely do we see the store manager. Constantly worried about your job. Rules are not consistent. Managers aren't held to the same guidelines as the rest of the store employees. They will prevent you from moving up in the company. Asking for time off is a pain. They don't know laws regarding sick time and will fire you for calling in sick. All around structure in the company isnt stable.

Viewing 529 - 531 of 6,874 Reviews

Glassdoor has 7,898 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.