Wayfair reviews

3.1

39% would recommend to a friend

(1,699 total reviews)
avatar

Niraj Shah

30% approve of CEO

27% positive business outlook

Reviews by job title

2K reviews

Reviews about "Compensation"

Return to all reviews
5.0
Jan 4, 2023

Great work environment

Recommend
CEO approval
Business Outlook

Pros

Good pay with matching 401k

Cons

Management could be a little better

4.0
Jan 3, 2023

Great Team

Recommend
CEO approval
Business Outlook

Pros

Great culture and team in Nashville

Cons

The hours are tough because the building opens at 5AM. The pay is not great for the area

1.0
Dec 28, 2022

Stay away

Recommend
CEO approval
Business Outlook

Pros

No pros. Recruiting team will make it seem so exciting to start! Training will not prepare you for the real experience on the calls. The company is very disorganized. Disappointed.

Cons

They have unobtainable metric goals. They try to sell you on a “bonus” if you meet these ridiculous numbers. So some agents will avoid reducing their numbers so the next agent has to pretty much take the wrath. Management is petty. If you are not liked you will get harassed each day making you hate each and every single hour you work there. They have “help desks” and “care” which do not help at all. All they say is to read the info hubs articles to find the solution (waste of time).

Viewing 571 - 573 of 1,699 Reviews

Glassdoor has 7,912 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.