Wayfair reviews

3.1

38% would recommend to a friend

(6,881 total reviews)
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Niraj Shah

29% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
1.0
Dec 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Nice office, free snacks, ping pong table in the break room and good health insurance

Cons

Managers don't set proper expectations of wanted behaviors. Will let you go even though you have met their expectations. They want people who can smile while being yelled at in the phone.

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Wayfair Response
8y
Thank you for sharing your comments. Investing in our people important to us, and we have many initiatives in place to promote professional growth. As the company scales, we rely on employee feedback to help us create an environment that’s open and transparent. We appreciate your comments.
5.0
Dec 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Wayfair really values employees that think along with the business and help drive ideas over the finish line. The work environment is very pleasant, has a lot of perks (like pod outings, quarterly parties, snack walls, game rooms, employee discount...) and everyone is always helpful

Cons

As the company has been growing fast, there are times that people grow into roles that they are not ready for.

4.0
Dec 27, 2017

Pretty Good Place to work so far

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Incredibly intelligent people, always looking to do what is best for the customer, and looking forward.

Cons

Sometimes can be confusing for new hires, but it's designed to let the people find their passion inside wayfair.

Viewing 5998 - 6000 of 6,881 Reviews

Glassdoor has 7,907 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.