Is Wayfair a good company to work for?

Wayfair has an overall rating of 3.1 out of 5, based on over 7,903 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 38% of employees would recommend working at Wayfair to a friend and 27% have a positive outlook for the business. The best reviews about Wayfair have been left by employees working as Marketing Co-Op , Technical Recruiter and Data Engineer .

Does Wayfair pay their employees well?

According to anonymously submitted Glassdoor reviews, Wayfair employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Wayfair. This rating has been stable over the past 12 months.

How satisfied are employees working at Wayfair?

38% of Wayfair employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Wayfair 3.3 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Wayfair?

Customer Service Representative (320) , Software Engineer (305) , Manager (202) , Senior Manager (146) , Senior Software Engineer (146) , Senior Analyst (124) , Recruiter (109) , Analyst (106) , Associate (94) , Business Analyst (80) , Senior Associate (77) , Intern (73) , Software Engineer II (73) , Account Manager (66) , Associate Director (63)

What are the pros of working at Wayfair according to real employee reviews?

"There are also some really great people that you'll meet and be able to work with." ((in 673 reviews)); "Great culture and lots of people right out of college to make the transition into a new job easy." ((in 546 reviews)); "Good benefits and they tend to listen to employee opinions (in my department anyways)" ((in 446 reviews)); "Good work life balance and clear KPIs" ((in 363 reviews)); "I am on the promotions team and oh boy I have the best manager and a great team to learn from." ((in 180 reviews))

What are the cons of working at Wayfair according to real employee reviews?

"Poor management and little to no change in a company that doesn't seem to know what they are doing" ((in 400 reviews)); "The pay is low and they hold you at specific positions until you have worked in that position for at least 3 months." ((in 381 reviews)); "There may be an absence of trust between senior leadership and the employees according to my manager" ((in 282 reviews)); "Just because an employee has been there the longest doesnt make them a good lead or manager." ((in 274 reviews)); "The salaries are low compared to similar jobs nationwide and very low when compared to Boston and other areas in Massachusetts." ((in 184 reviews))

What are employees saying about Wayfair layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Wayfair layoffs and their outlook for job security at Wayfair in 2026.

What are the top reviewed Wayfair locations?

Boston , Ogden , Orem , Brunswick , Bryan , Bangor , Perris , New York , Austin , Layton , Cranbury , Hebron , McDonough , Houston , Atlanta , Salt Lake City , Erlanger , Athens , Springfield , Jacksonville , Dallas , Pittsfield , Big Flats , College Station , Mountain View , Seattle , Port Wentworth , Chicago , Wilmette , Denver

Wayfair reviews

3.1

38% would recommend to a friend

(6,878 total reviews)

Niraj Shah

28% approve of CEO

27% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (6,878 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,878 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews

2.0

Sep 22, 2017

Not a place to build your career

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay and vacation time are all right Work is pretty easy - if you're into that sort of thing

Cons

Wayfair will hire you on and treat you like a fresh grad, even if you have experience, and most of your coworkers will be pretty inexperienced. The work isn't that technically challenging, but management treats their engineers like grunts to be run on a hamster wheel all day, every day. Career and skills growth feels like a Cinderella situation. Ultimately, job satisfaction and opportunity depends on being lucky enough to be on the right team. There are a few that are really good, but how can you know that you'll be on one of those? It's definitely not guaranteed.

2.0

Sep 19, 2017

Business Account Manager

Business account manager

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule, free snacks, pod outings, company mixers, that's really about it. It's a call center if that's what you enjoy.

Cons

So here's my opinion on Wayfair in Brunswick. If your just out school and looking for your first job, it's a great choice. I would not recommend this office as a career choice. The management for the Retention Business B2B Sales either has no idea on how to use technology or it is their first management job for working with the company. To boil it down they have no idea how to manage people, they are heavily data driven. The thought of true relationship management is not in their wheelhouse, it's just basically a inside sales short sell order entry position in a call center environment. Be very aware of anything else they may be offering you. Starting off with over 60 account managers and are now down to less then 15 in a year is a very big red flag.

2.0

Sep 19, 2017

Admissions counselor

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working with all of the residents

Cons

Upper management and some facility staff

Viewing 6085 - 6087 of 6,878 Reviews

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Not a place to build your career

Business Account Manager

Admissions counselor

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