Wayfair reviews

3.1

38% would recommend to a friend

(6,876 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
May 21, 2017

Interesting problems.

Recommend
CEO approval
Business Outlook

Pros

Lots of interesting problems to solve due to scale. Lots of tech debt = lots of opportunities for process & code improvements.

Cons

Culture is different depending on department. Senior engineering talent leaves frequently. Lots of territorial battles.

2.0
May 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The only Pros of working at Wayfair are the pay, health benefits, and the free snack and drinks

Cons

Neglectful Managers, attendance policy, workforce management

1.0
May 13, 2017

Business Account Manager

Recommend
CEO approval
Business Outlook

Pros

Free snacks, team outings and company that has potential.

Cons

There really are no written policies or the correct way to do things, it all depends on whom you ask and it's all up for interpretation. The claim its a sales job, but it really is just based on randomness of accounts that are equally distributed. Their commission structure is always changing that they claim as "uncapped", but because the small sample sizes of data used and the randomness of how accounts spend, it caps what you make. The lack of resources and tools to fix problems is embarrassing and creates a lot of frustration and limits productivity. No matter what they tell you or put on job descriptions, most of the jobs are entry level and don't pay well.

Viewing 6187 - 6189 of 6,876 Reviews

Glassdoor has 7,900 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.