Wayfair reviews

3.1

39% would recommend to a friend

(6,876 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,876 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Apr 9, 2017

Great place to stop by

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really nice people, innovative environment and a lot of transparency. If you love data this is a a great place to explore its uses and be part of a fast growing environment

Cons

VERY low salary for the work in the business/external facing roles, minimal training, and very little opportunity to break into management unless you have an MBA or are transferring in from a consulting firm. Extremely high turnover as a result of burnout and people realizing that they are not eligible for significant career growth

2.0
Apr 4, 2017

Petty employees, no transparency, and really low salaries

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open office, young employees, fun work outings and quarterly parties, kegs in the kitchen, lenient policy on working from home, good benefits

Cons

When you first get to Wayfair they try to make you drink the koolaid with the flashy office and group outings and winter party in the Seaport, and they think it makes up for the fact that everyone is paid SIGNIFICANTLY below the industry average. On top of that, they have rules that you can't get promoted or a pay raise if you haven't been there for 12 months or more, and you can't get more than one promotion or pay raise per year, AND you only get these big reviews every 6 months, so there are people who only just get promoted after working in their job for 2 or 3 years with no pay raises or incentives to stay. The turnover rate is really high and they even tell you that 75% of the company has been there for 1 year or less. They expanded too quickly and can't keep up with managing that many people, and Niraj and Steve like to act like they are super transparent, but they don't tell you anything, even your managers will be hush hush about everything, and you always feel like you're in the dark. They also feel like everyone is replaceable so they aren't going to do anything to stop you from leaving.

3.0
Apr 4, 2017

Lost that Start up Feeling

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plently of opportunity to learn, so long as you are able to be self directed and manage your own career.

Cons

Brining in loads of former consultants into middle and VP level of management and have completely altered the overall environment. No longer do all departments work together toward the same goals, instead feels like each is willing to impose their will on the others to acheive individual goals. Pay scale is low against the expectations.

Viewing 6211 - 6213 of 6,876 Reviews

Glassdoor has 7,900 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.