Wayfair reviews

3.1

39% would recommend to a friend

(6,874 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,874 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Mar 13, 2017

Growing pains

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Snacks, kegs, monthly team outings, quarterly parties, yearly employee gifts

Cons

Company is growing at an extremely fast rate, teams are huge, no opportunities for growth and promotion

1.0
Mar 13, 2017

What a joke of a Company!

Recommend
CEO approval
Business Outlook

Pros

Fatty dry snacks, some fruits if you can get to them and tons of company parties to disguise as if you are still in college to keep you coming back at a low wage.

Cons

I can only speak from the B2B area of the company - THEY HAVE NO CLUE!!!! pay wages are way below market value and they expect you to take a pay cut as if they are the New England Patriots; sales team aren't really sales team they are just customer service teams; people complain about EVERYTHING; Sales Directors well they don't know better; sales managers, some have the right attitude but they don't know better; this company hires young inexperience because they'll take low pay, answer the phone, and go with the flow; sales plans are non existent because they don't even know how to come up with an actual quota and you are always working blind with no goals; this is a 9-5 because people don't chase the sale but for some reason people come in at 9:30ish and leave either at 5 on the dot like factories or are already gone by 3:30 because there are so many people no one keeps tracks. People will throw you under the bus just because its fun with no reason behind it. If you think for one second you are coming into the cult like environment to make changes or influence change they will LET YOU GO!!! Your ideas mean absolutely NOTHING!!!! HR will sell you a dream and I urge you to not buy into it or you'll be left to realize it on your own. And if you don't kiss that butt, Good luck...as for stock options they'll tell you that it's part of your current salary (which is not because it's not guaranteed)...Honestly, don't work there because you may think its cool because you are only setting yourself up for disappointment, I've seen so many layoffs of many talented people simply because they did not know how to channel that incredible talent.

5.0
Mar 13, 2017

Wayfair Delivers

Recommend
CEO approval
Business Outlook

Pros

Great camaraderie in a results oriented culture

Cons

Modest compensation, unclear path to advance

Viewing 6226 - 6228 of 6,874 Reviews

Glassdoor has 7,898 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.