Wayfair reviews

3.1

39% would recommend to a friend

(6,875 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Feb 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Fun pod-outings (team outings), great quarterly and holiday parties, standing desks, AWESOME game room, AMAZING beer selection and kegs on two floors. decent vacation package, bananas on Thursdays, apples and string cheese on Tuesdays, great location in downtown Boston.

Cons

I started at Wayfair in 2013, back when we were at the Huntington office. It used to be a warm, friendly, and fun place. Culture was important and the overall health and happiness of the company was evident. When we went public it started to change and in my opinion the culture went downhill overnight. Managers started to micromanage to the EXTREME! Autonomy went out the window, your creative input and ideas that once were valued so highly and actually put into play were ignored. Wayfair's core value WAS transparency, its even on the walls of meeting rooms. Last year they fired 45 people in one conference room. HR brought in 45 boxes of kleenexes! Walking into the room the room the employees looked like deer in front of headlights. The other half of the department was brought into a room and given pizzas and spoke about the future of the department. One person spoke up and asked if employees could expect future layoffs. Upper management struggled to answer the question. Upper replacement managers were brought in after this and decided people could no longer use their phones at theirs desks, weren't allowed to go on Facebook, or any other social media sites. We were given new quotas, but weren't allowed to see the value of our accounts and how management decided upon these figures.

5.0
Feb 2, 2017

Such a great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best job I've ever had!

Cons

Nothing I can think of!

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Glassdoor has 7,899 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.