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      Wayfair

      Engaged Employer

      Wayfair reviews

      3.1

      39% would recommend to a friend

      (6,871 total reviews)
      avatar

      Niraj Shah

      28% approve of CEO

      27% positive business outlook

      Ratings by category

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      2.9

      Culture & values

      2.8

      Career opportunities

      2.4

      Senior management

      Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,871 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Nov 30, 2016

      Awful!

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free snacks and beer are a nice touch. Great location if you work in the city. Great colleagues to take your mind off the job.

      Cons

      Management completely ignores the employees well being. They only care about money and will cut you out if you fit in perfectly. The pay is horrendous and you can't live off of it. They blind you with a trendy office space, free snacks and beer, and parties. Policies change constantly. And so will your pay/commission. You'll be expected to over achieve with little support. You'll also be completely micromanaged and often ask "what have you been doing?" When working hard and having a slow week in sales. They favor those who do well but don't help those who need help succeed. I would take back the year I worked there in a second if it weren't for the friends I met. We never saw sales numbers but often saw news reports of the CEO and management selling their shares of the company.

      1.0
      Nov 29, 2016

      Account Manager Boston Location "Stay Clear"

      Business account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Cant think of any. Do not do it!

      Cons

      Worst company I have ever worked for. Poor compensation - unattainable sales comp/ poorly organized horrible management - who only hire friends No upward mobility bro culture who cares about free snacks pay people so they can afford what they want mass hires than lays off the team after making them train the other team promised vesting stock options and does not deliver on them promise flexibility and offer none

      3.0
      Nov 28, 2016

      Bulk cherry-picker driver, I enjoy the job but the pay could be better from a 2.25 billion+ dollar company.

      Bulk cherry picker driver
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are a lot of good people there, very relaxed atmosphere, 3rd shift, benefits are pretty decent for a warehouse job. The monthly give aways are very nice as well, very good incentive.

      Cons

      There is a lot of heavy lifting in this position. Almost everything that has to be pulled from the racks says team lift and you're stuck on a lift doing it by yourself. They expect people to stay working there for 14.00 dollars an hour for bulk drivers and 11.00 for shipping personal. There is a very high turn over rate and that I do believe is the biggest reason for this. Pay people more for all the heavy lifting work they have to do and maybe thus will cut down on some of the turn over in the warehouse. Think of the people that got you to your 2.25 billion+ in revenue last year and maybe just maybe you'll find out that people will actually stay long term with the company.

      Viewing 6286 - 6288 of 6,871 Reviews
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      Glassdoor has 7,895 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.