Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jul 27, 2015

Wayfair Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Laid back and friendly culture for the most part. The monthly outings with your team help you get to know one another in a casual environment. The free snacks in all of the break rooms are a plus as well.

Cons

In my opinion the company grew too big too fast for its own good. There seems to be so many gaps in processes because either no one thinks it's their job to do something or there is an employee who wasn't trained properly to know their full responsibilities. Wayfair needs to invest more in cross training between departments so people can understand just what it is everyone does. The pay is also very low in comparison to the industry standard. Hearing from people outside the company who work similar jobs and similar hours makes it painfully obvious that Wayfair is lagging behind. This also causes people to use the company as a stepping stone to move onto better and higher paying jobs after spending a year or so with them.

4.0
Jul 26, 2015

Great experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company is selective about hiring, and incoming employees are given lots of responsibility and exposure to great experience. Fast-paced, and dynamic.

Cons

The salary is lower than average for retail, but the company has great benefits.

Viewing 6526 - 6528 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.