Wayfair reviews

3.1

39% would recommend to a friend

(6,854 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, great WLB. Good enough pay. Lot of flexibility on work

Cons

Upper management make you feel on edge about layoffs. A lot of “just use AI for this” when quality is important. They have performance metrics based on lines of code (called weighted PR score) which incentivizes one to game the system by pushing AI slop

3.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people at team level

Cons

Worst sales structure ever seen by company’s with such a broad sales to the pro. Accounts given is a joke some have not even purchased in years not updated etc Management knows but also outside their control

Viewing 64 - 66 of 6,854 Reviews

Glassdoor has 7,875 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.