Wayfair reviews

3.1

38% would recommend to a friend

(1,695 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

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2K reviews

Reviews about "Compensation"

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2.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

- Great people - Remote roles are mainly self-managed - Agents have the freedom to speak their minds during team meetings

Cons

- Managers have little to no say over changes that come down from upper management, and have to pretend to be fully onboard with said changes - Upper management makes constant changes to policy that negatively affect agent revenue, reducing commission earnings - Had to get rid of quotas because the changes they made to the department were so detrimental to agents' GRS

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