Wayfair reviews

3.1

39% would recommend to a friend

(6,861 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, Benefits, and work life balance

Cons

Incredibly high turnover rate. Layoffs are incredibly common here. KPI's are constantly changing making it feel like it is impossible to bonus. No job security

1.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Great cohort, young company, free snacks, a lot of happy hours

Cons

Retention rate is low, management is not good, training is also not great

2.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Terrible environment full of pseudo intellectual millniald

Cons

Call center encryption and the Internet is

Viewing 160 - 162 of 6,861 Reviews

Glassdoor has 7,884 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.