Wayfair reviews

3.1

39% would recommend to a friend

(6,849 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
2.0
Apr 4, 2017

Petty employees, no transparency, and really low salaries

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open office, young employees, fun work outings and quarterly parties, kegs in the kitchen, lenient policy on working from home, good benefits

Cons

When you first get to Wayfair they try to make you drink the koolaid with the flashy office and group outings and winter party in the Seaport, and they think it makes up for the fact that everyone is paid SIGNIFICANTLY below the industry average. On top of that, they have rules that you can't get promoted or a pay raise if you haven't been there for 12 months or more, and you can't get more than one promotion or pay raise per year, AND you only get these big reviews every 6 months, so there are people who only just get promoted after working in their job for 2 or 3 years with no pay raises or incentives to stay. The turnover rate is really high and they even tell you that 75% of the company has been there for 1 year or less. They expanded too quickly and can't keep up with managing that many people, and Niraj and Steve like to act like they are super transparent, but they don't tell you anything, even your managers will be hush hush about everything, and you always feel like you're in the dark. They also feel like everyone is replaceable so they aren't going to do anything to stop you from leaving.

1.0
Mar 14, 2020
Recommend
CEO approval
Business Outlook

Pros

Great office and location in Copley Sq

Cons

The worst tech-stack for an engineer. Management here is the most incompetent you will ever see. Most of the engineering managers here cannot survive outside or clear an interview for a lower level role. ZERO transparency and CRAP LOADS of politics

1.0
Feb 13, 2020

Wayfair Sucks

Recommend
CEO approval
Business Outlook

Pros

There is nothing i see as a Pros

Cons

Guys, Any job seekers, please don't join Wayfair. This organization has no value for employees. I joined this company 3 weeks back from an established organization. I moved from CA for this job in Boston, MA. In 3 weeks, they announce a layoff and i realize i am one of them that has been targeted. Apprently, they wanted to do a last in first out. @Management - Why hire when you want to layoff people anyway. I really dont understand. In addition, they tell you to leave right then. Ban such organizations that provide no time for employees. Furniture busisness? This will never be sustainable in the market. They are in record losses and they have horrible employees.

Viewing 22 - 24 of 6,849 Reviews

Glassdoor has 7,870 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.