Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
avatar

Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Great bones. Internal tools built specifically for employees. Improved ability to take care of customers.

Cons

Poor leadership at the top level. Covid volume mishandling resulted in a lot of really good talent lost,

4.0
Oct 7, 2025
Recommend
CEO approval
Business Outlook

Pros

It’s ok at best better during peak season

Cons

They is not good for the area

4.0
Oct 6, 2025

Warehouse work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Can work your way up

Cons

They hire anyone in the warehouse

Viewing 265 - 267 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.