Wayfair reviews

3.1

39% would recommend to a friend

(6,864 total reviews)
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Niraj Shah

28% approve of CEO

27% positive business outlook

Wayfair has an employee rating of 3.1 out of 5 stars, based on 6,864 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wayfair employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

As a manager, there's a rich community of hands-on tech leaders who can teach you a lot. A lot of managers at Wayfair take their jobs very seriously, and value tenets like servant leadership. The company has its roots as a small, scrappy startup that got to be successful by having people take care of each other. That core early family has largely left now, but some of that warm glow of community still persists; and there are some groups that hew to those more humanistic tenets.

Cons

Most of the people who have joined are into it because of the high stock price and to make money. Lots of folks want to get their four year vest in, not do much to tank the stock, and then go on to found the company that they -really- wanted to build all along. It's a mercenary mindset that can breed some toxic attitudes. Also junior staff are under a lot of move up or move out pressure, which then adds stress to junior managers and leadership.

1.0
Aug 17, 2020

Turning into Amazon

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are so many great people just trying to get by in life.

Cons

Wayfair has openly stated they're following Amazon.com's model. The moment they went public everything got worse. With every Amazon employee poached/hired- things got worse. The Amazon culture is so toxic it bleeds into everything it touches. Wayfair used to be great. Anyone who remembers that time has been fired or did the firing. After constantly taking away benefits and bonuses, sometimes its just easier to fire everyone and start fresh with people who never knew. That's the Wayfair way.

1.0
Aug 6, 2020

Don't do it

Recommend
CEO approval
Business Outlook

Pros

Coworkers, Location (when the office is open)

Cons

Management, Upper Management, No communication, Unreasonable expectation

Viewing 268 - 270 of 6,864 Reviews

Glassdoor has 7,888 Wayfair reviews submitted anonymously by Wayfair employees. Read employee reviews and ratings on Glassdoor to decide if Wayfair is right for you.