Wayfair reviews

3.1

38% would recommend to a friend

(1,697 total reviews)
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Niraj Shah

29% approve of CEO

27% positive business outlook

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2K reviews

Reviews about "Compensation"

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1.0
Apr 1, 2024
Recommend
CEO approval
Business Outlook

Pros

The only actual pro to Wayfair is that it pays very well for the Boston market, particularly for PMs and generic front-end / back-end engineers A "pro" is that if you're a decent engineer, your work/life balance will be fairly good because you won't have to do much to keep up with the mediocre engineers that are left at Wayfair.

Cons

Oh boy, where to start. Wayfair could be a case study in how to crush company morale and force out talent. To start, go look at Wayfair's stock price. You'll see it track the pandemic boom / bust very neatly. Basically Wayfair doubled its corporate staff during the pandemic, only to immediately realize that was a huge mistake as sales fell. What's worse is that Wayfair decided to start offering near-FAANG level wages, particularly for PMs and staff engineers / senior EMs. Now many tech companies over-hired, but the issue is how Wayfair handled it. Instead of pulling the band-aid and having a single, large layoff, Wayfair has had 3 layoffs in less than 18 months. Unfortunately these layoffs have been more or less at random. Each one has happened before performance reviews, and I know personally several people with perfect reviews who were let go. To make things even more volatile, Wayfair has been running "Flash Fire Fridays", where each business unit seems to arbitrarily lay off staff every Friday. If this wasn't bad enough, Wayfair redid its comp and promotions. When I joined, roughly 20% of the *entire* corporate staff was Associate Director (basically M2) and up. That's...insane. Clearly that wasn't sustainable, so roughly 50-70% of those folks have been fired. However, to keep costs down Wayfair has basically stopped promotions to that level. And, as an added "bonus", the raises are now dramatically capped. If you get a perfect rating but are near the top of your salary band? Congrats, you might get a 4% raise (nominal, not real). Slack off and barely do the minimum? Congrats! You get a 2% raise. Oh, and keep in mind that despite leaderships repeated lies, the performance ratings are absolutely scaled to a curve so there are only so many "good ratings" to go around. I personally had to "down-level" my direct reports a level or two based on my boss' demands. The bottom line is that anyone talented with options is scrambling for the exits. The only folks that are left are: - Those folks on visa who can't leave - The folks who are so dramatically overpaid that anywhere else is a 40-50% pay cut (i.e. most of the product managers) - The people who have "quiet quit" and are in at 10 am and leave at ~3:30 pm Keep in mind that the business outlook for Wayfair is...challenging to say the least. Most significant business initiatives launched in the past ~4 years are struggling. And the ~$3.5B in debt taken on to support these initiatives has to be painfully refinanced over the next few years. The fundamental issue is that consumers are incredibly price sensitive and Wayfair sells the same cheap crap that Amazon, Ikea, Temu, etc. all sell. And unlike those other businesses, Wayfair doesn't have a high margin business to offset the modest margins of e-commerce. If you're financially secure and just want to join a company to completely coast, Wayfair isn't a bad option. Depending on how interest rates move you may even catch a short term stock bump. Just keep in mind you'll work with mediocre talent at a company that may fire you randomly every Friday.

3.0
Mar 29, 2024
Recommend
CEO approval
Business Outlook

Pros

- Strong responsibility and ownership opportunities - Ability to learn new skills and transition to different roles - Extensive peer network and open culture - Strong total compensation (including base pay + stock options)

Cons

- Difficult environment for promotions (especially mid to senior level) - Highly political and bureaucratic environment (especially amongst leadership) - Long hours, with a decreasing levels of recognition in recent years - Cut-throat, borderline toxic mentality between teams (based on a constant expectation to demonstrate results and output) - Ever present threat of job security and future RIFs (despite contrarian communication from leadership)

2.0
Mar 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Ability to explore or take on new challenges People you work with directly are great

Cons

Pay is poor if you don't want to be a manager. That's the only way you can be promoted. There is no higher level creative that just does the work better or with more scope. You have to now manage a team and deal with administrative tasks. CEO is surrounded by people who keep making poor decisions that lower levels suffer by. Ever since 2020 they've been chasing that dragon when the stock exploded during the big WFH push and though that was something they did right.

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