The office politics. People get promoted, sometimes to an entirely different department, without the position ever even being posted. This means the people who play into office politics move up while more experienced and equipped people continue doing the job they're tired of. Then people quit and are surprised.
Work from home has caused all culture to be lost. Work is just that: Work. No more fun activities or emphasis on community. Turnover rate is crazy and you don't know anyone on your team as they've all been hired post COVID and no effort is made to bridge the gap between new hires.
Pay is below average for basically all positions. Speaking of pay, leadership will outright tell you not to tell other people how much money you're making so no one knows when they're being paid less than they deserve, which is often.
The CEO makes big promises to big companies to get them on board with the products and then the Dev team tries to keep up but they can't. People are constantly mad at the product and nothing is fixed quickly enough to make people happy. Every release seems to break something new and there are things that have been broken for years that just don't get addressed.
Headcount. Basically every single team is understaffed. Everyone is doing the workload of 2-3 people. People are constantly working over 40 hour weeks because Phoenix employees are salaried and there a general understanding that if something needs to be done, it's done regardless of when your shift ended.
Benefits. WebPT stopped matching 401ks almost a full year ago when COVID started and have yet to start up again. Having company wide standups, one of which one was hosted when the CEO was on a long international vacation in the middle of COVID, which show your employees that the company is doing pretty well financially while simultaneously not matching 401ks does NOT show you care about employees.
Hiring. I no longer recommend WebPT to friends/family. In part because I don't love the company anymore but also because the process is bad. People apply, get a phone interview and then no one ever contacts them again. It's embarrassing to have people you know ask what's going on with their apply and having to tell them the company you work force just doesn't respect them enough to let them know they aren't getting that interview they promised.
