Does WebstaurantStore pay their employees well?

According to anonymously submitted Glassdoor reviews, WebstaurantStore employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at WebstaurantStore. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at WebstaurantStore?

44% of WebstaurantStore employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WebstaurantStore 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at WebstaurantStore?

Customer Solutions Specialist (45) , Software Engineer (27) , Material Handler (22) , Order Picker (16) , Packer (15) , Customer Service Representative (9) , Manager (8) , Inventory Specialist (6) , Quality Assurance (6) , Team Leader (6) , Inventory Control Specialist (5) , Senior Software Engineer (5) , Team Lead (5) , Consolidator (4) , Content Writer (4)

What are the pros of working at WebstaurantStore according to real employee reviews?

"The company is great to work for and pay is good" ((in 58 reviews)); "Allows remote work and has a great culture." ((in 48 reviews)); "Great benefits (Healthcare is very affordable)" ((in 34 reviews)); "great people, genuinely supportive, all working toward the same goal of bettering the department and helping our customers." ((in 30 reviews)); "Some coworkers were great (not all)." ((in 22 reviews))

What are the cons of working at WebstaurantStore according to real employee reviews?

"No room to grow because of so much favoritism!!!" ((in 14 reviews)); "Had a good manager for a while and they left." ((in 13 reviews)); "Upper management is horrible." ((in 9 reviews)); "It now has become a place people stay for remote work and decent pay despite awful corporate culture, cold disconnected leadership, and poor treatment of long term employees." ((in 9 reviews)); "PTO is not accrued, fewer paid holidays than most companies" ((in 5 reviews))

What are employees saying about WebstaurantStore layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WebstaurantStore layoffs and their outlook for job security at WebstaurantStore in 2026.

What are the top reviewed WebstaurantStore locations?

Lititz , Tampa , Lancaster , Cumberland , Albany , Bloomsburg , Durant , Dayton , Madisonville , Aberdeen , Baltimore , Lebanon , Philadelphia , Buckhorn , Ellabell , Louisville , Baytown , Keyser , Pittsburgh , Atlanta , Albany , New York , Idabel , Mayfield , Austin , Texas City , Nashville , Muncie , Boiling Springs , Harrisburg

WebstaurantStore reviews

3.4

44% would recommend to a friend

(175 total reviews)

David Groff

71% approve of CEO

47% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

175 reviews

Reviews about "Culture"

Return to all reviews

1.0

Jul 15, 2026

Great benefits toxic management and favoritism

Material handler

Recommend

CEO approval

Business Outlook

Pros

The Benefits and the pto

Cons

If your a good worker please work somewhere else The favoritism is disgusting here even by other warehouse and factory standards management will bully you if they don’t like you and will take advantage of your work ethic until you get so tired of it you just quit

WebstaurantStore Response

2d

Thanks for sharing your experience with us! We're interested in hearing more about the management styles you describe here. Please connect with us at employment-support@clarkinc.biz and reference this review.

3.0

Jun 6, 2026

Positive ethos and remote work, but stagnant advancement

Database reliability engineer, sql server

Recommend

CEO approval

Business Outlook

Pros

Overall great company to work for. They have a positive ethos on how and why to do business. Company is privately-owned so less of the shareholder-type pressures. They're true believers in the remote work model, which is nice to see. The internal Wiki systems that Web teams use for knowledge management is extremely useful and impressive and makes the work much easier with a repository of documentation to help. Really good people all around, can't think of a single negative interaction I had with anyone. Culture is highly teamwork-focused and a lot of value is placed on constructive mentorship and intra-team camaraderie. Nobody ever got thrown under the bus or verbally castigated or publicly humiliated if and when mistakes were ever made, which is so much rarer than it should be in corporate America. The firm uses incidents to help everyone learn rather than try and scapegoat and ultimately pick off unfavored team members. Overall, this mostly benevolent people-culture was the primary reason that I really liked working here.

Cons

You will never get an Exceeds Expectations in any area of your performance review apparently. You can quantitatively, measurably exceed management's expectations and you will still never be given that rating. This contributes to the perception that opportunity for internal advancement is very stagnant, particularly when annual salary bumps do not meet cost of living increases. A lot of effort is spent managing incidents in waterfall fashion and project planning for larger efforts ends up never happening. Lots of "yes, it's done" but only occasionally does that mean "yes, it's also well-documented" (the firm's smart use of AI is well-suited to handle the missing parts there).

WebstaurantStore Response

3w

Thanks for taking the time to give such thorough and meaningful feedback! We appreciate hearing how positive your experience has been with our company culture and with your former colleagues. We also are grateful to hear areas of improvement and will share those with the appropriate contacts. If you'd like to share more about your experience, you can reach out to the Employment Support team at employment-support@clarkinc.biz and reference this review.

2.0

May 19, 2026

Conflicted

Jr. quality engineer

Recommend

CEO approval

Business Outlook

Pros

Fully Remote Decent Culture (Depends on team)

Cons

HUGE, Sweeping department changes were implemented and handed poorly Tight, pressure-filled metrics that could decide your job on a whim if you didn't hit them every month

WebstaurantStore Response

3w

Thank you for taking the time to share your concerns, we truly value your feedback. We’re committed to continuous growth as a company, and insights like yours help guide that process. We recognize that consistency is essential to the employee experience, and we understand the challenges that can come with large, departmental changes. We’re actively working to improve stability, communication, and support across all departments, and we appreciate the input that helps us move forward.

Viewing 1 - 3 of 175 Reviews

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Jobs at WebstaurantStore

Night Shift Custodian

Custodian | Sunday, Monday, Tuesday - Night Shift

Custodian | Wednesday, Thursday, Friday - Night Shift

Night Shift Custodian - $25/hr