Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 20 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Good pay and get to work from home" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"The only problem was with management always." ((in 14 reviews)); "poor communication, no leadership" ((in 11 reviews)); "Training is long and slow." ((in 8 reviews)); "Manager is clueless" ((in 7 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

2.0

Jan 6, 2012

Could be better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The mission of the company is admirable, as well as some employee dedication. I'm giving it overall two stars for location and some nice people tha I worked with.

Cons

Highly political and "corporate", very clicky, I left like I was back in high school! Management provides barely any support to the employees, there is no training or development (they talk the talk, but don't walk the walk). During my time there too many people got in trouble for doing things in a different way or saying something a key person didn't like. No teamwork. Terrible environment.

2.0

May 7, 2010

No chance for growth

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Important mission, good people, good location;

Cons

No opportunities for growth and career development; zero recognition and incentives for people to go above and beyond their job

1.0

Sep 9, 2025

Terrible PMO Management

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

The only two pros…fully remote and paycheck.

Cons

The PMO management team is one of the worst I have experienced. Extremely high attrition rate, with some management proud of the number of people that rotate through the team doors. The business units do not like working with the PMO and question the need for the team’s existence. There is very little compassion or support from the management team.

WellSense Health Plan Response

9mo

Thank you for sharing your experience. We’re sorry to hear that your time with the PMO team at WellSense didn’t meet your expectations. Feedback like yours is important as we continue to evaluate how we lead, retain and empower our project teams. In fact, based on feedback from our team and stakeholders, we have made significant changes to the way our PMO supports strategic initiatives across WellSense over the last year. Recent feedback from the business units we partner with has been very positive and we are happy to report that in our recent employee engagement survey, the PMO team’s engagement score outperformed the national average! While we are pleased with these results, we know there is always room for improvement and are committed to fostering a culture of continuous feedback, transparency, and growth to ensure every employee feels valued and supported. We appreciate the time you spent with us and wish you the best in your next chapter. Your Friends at WellSense

Viewing 67 - 69 of 245 Reviews

Top companies for "Compensation and Benefits" near you

Liberty Mutual Insurance

3.8★Compensation & Benefits

Progressive Insurance

3.9★Compensation & Benefits

USAA

3.8★Compensation & Benefits

Travelers

4.2★Compensation & Benefits

Jobs at WellSense Health Plan

Operations Manager, Care Management Programs

Prior Authorization Medical Clinician

Director of Sourcing & Supplier Management

Inpatient Utilization Management Clinician

Claims Quality Inspector