Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 34 reviews)); "The people here are great" ((in 20 reviews)); "The pay is good but not worth the stress" ((in 15 reviews)); "Good pay and get to work from home" ((in 15 reviews)); "Competitive Salary" ((in 7 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"The only problem was with management always." ((in 14 reviews)); "poor communication, no leadership" ((in 11 reviews)); "Training is long and slow." ((in 8 reviews)); "Manager is clueless" ((in 7 reviews)); "The friends have no personal skills no real drive to work with the current staff only there for the money" ((in 5 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

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WellSense Health Plan

Part of Boston Medical Center

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Diversity & inclusion

3.1

Culture & values

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

245 reviews

3.0

Jun 17, 2016

The treadmill neve slows down

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Always something new to learn Good people to work with Great Boston location (currently in Back Bay, but moving to Charlestown this fall) Many staff have the opportunity to work from home some or all of the time Staff in some departments have a path for promotion

Cons

Constant, unrelenting process & tools changes Senior leadership has very little visibility Regional offices (Springfield & New Bedford, MA) are closing, which is why work-from-home is an option Not all departments have a path for promotion Staff are rewarded fro good work with more work

WellSense Health Plan Response

Thanks so much for the thoughtful review; we appreciate you taking the time to provide us with your feedback. Your thoughts are important to us, we value your opinion and work hard to be the best place to work.

2.0

Jan 13, 2015

Case Manager

Case manager

Recommend

CEO approval

Business Outlook

Pros

Good pay, Good benefits, location & Perks

Cons

Revolving door management. I was there for 6 years I had 5 different managers

3.0

Jun 30, 2013

Great people, structure is lacking

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company mission is noble - to provide the highest quality healthcare coverage to underserved populations - and you'll have a chance to help members who really need assistance with health care issues. There are some really good people working here that can share their own experiences with you and teach you so much. You'll make friends here that you'll keep in touch with. Work/life balance is decent. Business casual dress is a nice perk and benefits are good.

Cons

Leadership and direction are not always clear. Burnout is inevitable when projects are repeatedly started, pushed hard and fast but then get cancelled suddenly. This can wear anyone down. Technology/resources are seriously outdated and learning new technology is not encouraged. The approval process is so slow that sometimes projects time out before a decision can be made on them. Salary isn't comparable to what other MCOs are paying their employees.

Viewing 79 - 81 of 245 Reviews

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Jobs at WellSense Health Plan

Prior Authorization Medical Clinician

Inpatient Utilization Management Clinician

BH Medical Director (Per Diem)

Behavioral Health Utilization Manager (temporary)

Operations Manager, Care Management Programs

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Ratings by category

Ratings by demographic groups

Reviews by job title

The treadmill neve slows down

Case Manager

Great people, structure is lacking

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