Does WellSense Health Plan pay their employees well?

According to anonymously submitted Glassdoor reviews, WellSense Health Plan employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at WellSense Health Plan. This rating has decreased by 20% over the last 12 months.

How satisfied are employees working at WellSense Health Plan?

49% of WellSense Health Plan employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated WellSense Health Plan 3.9 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at WellSense Health Plan?

Customer Service Representative (17) , Manager (9) , Member and Provider Service Representative (8) , Customer Care Representative (7) , Customer Service Representative (CSR) (4) , Member Service Representative (4) , Administrative Assistant (3) , Care Coordinator (3) , Care Manager (3) , (2) , Actuarial Analyst (2) , Analyst (2) , Call Center Representative (2) , Case Manager (2) , Community Outreach (2)

What are the pros of working at WellSense Health Plan according to real employee reviews?

"Great benefits and overtime availability" ((in 33 reviews)); "The people here are great" ((in 24 reviews)); "Good pay and get to work from home" ((in 13 reviews)); "Great coworkers and the ability to work remotely." ((in 6 reviews)); "Competitive Salary" ((in 6 reviews))

What are the cons of working at WellSense Health Plan according to real employee reviews?

"With poor management, gossip and constant bickering and political struggles between staff and management." ((in 17 reviews)); "poor communication, no leadership" ((in 12 reviews)); "Training is long and slow." ((in 8 reviews)); "Manager is clueless" ((in 7 reviews)); "They don't care about employees who are experiencing hardship or serious personal and family struggles." ((in 4 reviews))

What are employees saying about WellSense Health Plan layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about WellSense Health Plan layoffs and their outlook for job security at WellSense Health Plan in 2026.

What are the top reviewed WellSense Health Plan locations?

Boston , Charlestown , Manchester , Springfield , New York , Syracuse , Norman , Charleston , Charlestown , Los Angeles , Londonderry , Rochester , Cambridge , Framingham , Lowell , Somerville , Stoughton , Great Barrington , Ware , Worcester

WellSense Health Plan reviews

3.2

49% would recommend to a friend

(245 total reviews)

Ellen Ginman

Not enough data to show CEO approval

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (245 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

WellSense Health Plan has an employee rating of 3.2 out of 5 stars, based on 245 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WellSense Health Plan employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

245 reviews

3.0

May 26, 2022

Culture change

Program manager

Recommend

CEO approval

Business Outlook

Pros

Remote opportunities Employee appreciation Highly diverse in leadership and staff

Cons

Culture evolved from a more family culture to transactional culture Management wasn't great

4.0

May 24, 2022

Efforts toward improving employee experience and work culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company continually makes an effort to improve the employee experience. Lots of employee surveys that lead to results (schedule flexibility, improved compensation, progression within department)

Cons

Red tape slows down the process of improving the employee experience

1.0

May 19, 2022

Not worth the stress

Member and provider service representative

Recommend

CEO approval

Business Outlook

Pros

Great coworkers and the ability to work remotely.

Cons

Extremely stressful. Little to no support from supervisors/management. Management does not listen to employee wants/needs. No real open door policy. Pay does not fit the stress level.

Viewing 94 - 96 of 245 Reviews

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Jobs at WellSense Health Plan

Prior Authorization Medical Clinician

Operations Manager, Care Management Programs

Director of Sourcing & Supplier Management

Inpatient Utilization Management Clinician

Claims Quality Inspector