Wells Fargo reviews

3.5

57% would recommend to a friend

(54,439 total reviews)
avatar

Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,439 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

54K reviews
2.0
Jan 7, 2009
Recommend
CEO approval
Business Outlook

Pros

Compensates better than comparable institutions for similar jobs and has higher job security.

Cons

Heavily bureaucratic. Intellectually stifling. Dogmatic, unverifiable, and warrantless pressure to (1) sell as many financial products as possible (mostly impossible), (2) conform to dehumanizing standards of communication (i.e. use a script) Job description: I stand (or sit if I’m lucky) around waiting for the day to end while occasionally helping negative net worth individuals conduct simple financial transactions. Once in a while, I am ordered to comply with random directives such as greeting customers with a script that remains constant or trying to sell “interest bearing checking accounts” with negative real returns almost equal to the rate of inflation in magnitude.

4.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

I work in Technology and I am very pleased with the level of competency of the Technical staff and it shows in their abitliy to manage the bank products. I think it is great that they have not offshored the "Help Desk" to another country. It is really great when you can get help locally and they can understand the language. I worked for another bank and they offshored to India, and the technical help desk was not good.

Cons

There seems to be an ethical issue at Wells Fargo. I have noticed that some people like to make a big issue of ethics, or calling attention to something when you may have made a mistake. I'm all for ethics, I just think there are ways of dealing with issues without blasting someone and making a federal issue of not "dotting your i". I wonder if making an issue of ethics makes a person look like they are ethical?

Viewing 54184 - 54186 of 54,439 Reviews

Glassdoor has 58,545 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.