Wells Fargo reviews

3.5

57% would recommend to a friend

(54,430 total reviews)
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Charlie Scharf

62% approve of CEO

55% positive business outlook

Wells Fargo has an employee rating of 3.5 out of 5 stars, based on 54,430 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wells Fargo employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

54K reviews
5.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

A great company to work for, especially if you're looking for career advancements. It's a great place for students because of the schedule flexibility, and it provides A LOT of learning experience if you're planning on a career in business or banking. The fast-paced environment may be a little intimidating at first, but everyone helps each other out so it's easy to be comfortable with the work environment/culture. Wells Fargo cares about its team members, its customers, and its community. I like it that everyone's opinions count. When a customer is not satisfied with something, the employees work as a team to improve the service. I also like how Wells Fargo contributes and sponsors clubs and programs to help the community. It's very rewarding to see customers smile as they walk out the door. It's even more rewarding when customers wait for you to help them even when there are other tellers available. It makes me feel important :)

Cons

Sometimes you need to have thick skin because every once in a while there are customers that have a bad day and will yell at you just for smiling. But other than that, I can't think of any downside to working at Wells Fargo.

1.0
Oct 17, 2008
Recommend
CEO approval
Business Outlook

Pros

stability, any idiot without an education can go pretty far there as long as you can talk customers in to useless products they do not need. Lots of opportunities for advancement if you put your own personal goals ahead of the clients.

Cons

talking customers into products they do not need. upper management encourages unethical practices. organization is built around sales not customer service that they claim they are. I worked there for five years and finally I had to leave, because everybody knows that unethical sales practices are taking place but nobody does anything about it. All the way up through district management and market area presidents.

4.0
Oct 16, 2008
Recommend
CEO approval
Business Outlook

Pros

They are a very good company to work with because its one of the very few banks out there that has the resources for employees to advance and enleashed one's potential. This bank can provide you with the best available managers and tools so anyone wishing to advance themselves and do so with ease. Also, since this is a hugh bank, there are many good career opportunities for each employee to advance themselves. The whole structure of personnel and employee services available is quite resouseful in comparison to other companies. Overall satisfaction will be very high for anybody working with Wells Fargo.

Cons

Sometimes because its hugh a big company, management doesn't carter to all the specific needs of employees as prompt as they should. An example would be If a certain challenge arise in the company, one would be difficult to communicate to their Senior Management to change or better the situation. It would take weeks and months time to get the message accross. Since it is a very big company, whatever action takes lengthy of time to roll out. Also, there should be better training provided to all employees and more knowledge and training offer to existing employees who has been with the company for over 5 years.

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Glassdoor has 58,536 Wells Fargo reviews submitted anonymously by Wells Fargo employees. Read employee reviews and ratings on Glassdoor to decide if Wells Fargo is right for you.