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Wendy's

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Wendy's reviews

3.4

51% would recommend to a friend

(13,670 total reviews)

Todd Penegor

64% approve of CEO

44% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.1

Culture & values

3.0

Senior management

3.0

Career opportunities

2.8

Compensation and benefits

Wendy's has an employee rating of 3.4 out of 5 stars, based on 13,670 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wendy's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

14K reviews
1.0
Aug 20, 2012

Don't go into management with Wendy's Tar Heel Capital

Assistant manager fast food
Recommend
CEO approval
Business Outlook

Pros

They do offer their assistant managers paid uniforms, food, and vacations and only a 48 hour work week. Most of the training is done thru the Wendy's we learn system used by employees. also getting a requested day off is not usually an issue.

Cons

No training what so ever other than "we learn", after watching a video the trainer, in my case the general manager, puts you in that position and thinks you are supposed to do the job like an experienced employee, then when you can't he gets mad and yells and makes you look stupid in front of the regular employees, nothing gets explained like how to do a positional chart charts or any other procedure, Then you are expected to run a shift without any sort of training while the whole time the GM (who is supposed to be training you) again stands and watches and then makes you look stupid in front of employees when you mess up, He also tells employees if he (the trainee) does something wrong yell at him! this is not training its BS period, watch how many times Tar Heel Capital posts adds looking for managers, STAY AWAY FROM THIS COMPANY

4.0
Aug 18, 2012

Really great job

Crew member
Recommend
CEO approval
Business Outlook

Pros

They're understanding for when you have to miss work. I had to miss six days of work because I had an out of state competition, and no one acted like it was a big deal to miss that much of work. They give you plenty of training before starting work. A manager will help you learn something new on the job and help if you're having trouble. The managers hardly ever yell at someone, and when they do the employee deserved it. In my store, 99% of the customers are friendly and reasonable. I've only had one group of customers who irritated me. The managers and other employees rarely (if ever) say "Go do this", they say "Can you go do this for me?". My store manager is really understanding of employees who are in school.

Cons

I really hate working on the fry station because it's so hard to keep up during rush. With any job, there are days where I just go in the stock room when no one's back there and I actually do need to get something, put my face in my hands, silently scream, and force a happy face. Also with any job in fast food, there are days when you're asked to do several things at once while you know you have several other things to do already. In the summer, we gets lots of business because of travelers on the interstate (that can be a good or bad thing depending on how you look at it). When we get a tour bus, that's always really stressful but we never make them feel like they should go somewhere else.

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Glassdoor has 14,436 Wendy's reviews submitted anonymously by Wendy's employees. Read employee reviews and ratings on Glassdoor to decide if Wendy's is right for you.