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      Wendy's

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      Wendy's reviews

      3.4

      51% would recommend to a friend

      (13,663 total reviews)

      Todd Penegor

      63% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Wendy's has an employee rating of 3.4 out of 5 stars, based on 13,663 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Wendy's employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

      Reviews by job title

      14K reviews
      3.0
      Nov 30, 2008

      get your first job

      Cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      Clean working environment, for a fast food restaurant. Probably one of the better quality food of the fast food chains as food is prepared fresh daily and any over cooked food or food that has been sitting out too long will be thrown out. Most of the people who work there were friendly as well. They have scholarships that you can apply for which is very nice. Also they have monthly recogniztion award for employee of the month. You also get a discount on food.

      Cons

      Sometimes we were understaffed which would result in customer complaints about long wait times for food as everything is backed up.

      2.0
      Oct 21, 2008

      Good store needs more guidance

      Co-manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wendy's overall procedures and guidelines when followed are simple, straightforward and make for a good working environment. Management does receive regular raises and benefits are equal to most any other company around.

      Cons

      The Wendy's I am currently at has a lot of morale issues between crew and management. There are way too many friendships between crew and management which causes chaos for the store operation. The employees rarely receive raises which makes it hard to hold onto experienced workers.

      1.0
      Aug 4, 2008

      Run by an absent king and queen

      Assistant store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with the GMs is great. If you are lucky enough to be an hourly employee (not shift leader), you will have a great time. My pay was great for the experience I had. Owners are approachable when present. They will hire anyone for any level (except GM). Owners pay for more education as it relates to Wendys (Wendys' sponsored training classes, ServSafe).

      Cons

      No advancement, owners and district manager are not on same level (right hand does not know what left hand is doing). Fear the days/time that the owners and/or DM arrives, they can say nothing positive, DM rules with an "iron fist". Write-ups are given without much investigation. There is no consistency between stores, each store has its own set of rules- like they are run by completely different entities. A 1% raise was useless ($9 a month, really, are you serious?!) . As a salaried manager, you are forced to work in 1 of 3 stores, without preference, and even then youa re not guaranteed to work there more than a week at a time. High management turn-over rate, >200% turnover rate for hourly employees (at least 2 new employees per week).

      Viewing 13660 - 13662 of 13,663 Reviews
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      ReviewsWendy's reviews

      Glassdoor has 14,428 Wendy's reviews submitted anonymously by Wendy's employees. Read employee reviews and ratings on Glassdoor to decide if Wendy's is right for you.