Does West Pharmaceutical Services pay their employees well?

According to anonymously submitted Glassdoor reviews, West Pharmaceutical Services employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at West Pharmaceutical Services. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at West Pharmaceutical Services?

63% of West Pharmaceutical Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated West Pharmaceutical Services 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at West Pharmaceutical Services?

Production Operator (78) , Machine Operator (23) , Engineer (12) , Intern (11) , Module Operator (11) , Operator (11) , Software Engineer (11) , Production (10) , Project Manager (9) , Quality Engineer (9) , Senior Solutions Architect (9) , Associate Scientist (8) , Manager (8) , General Operator (7) , Associate Software Engineer (6)

What are the pros of working at West Pharmaceutical Services according to real employee reviews?

"Some really great people and talent mixed in with a lot of mediocrity." ((in 79 reviews)); "pay is good and hours arent bad" ((in 57 reviews)); "Good benefits and independent working as well as team." ((in 52 reviews)); "good work life balance" ((in 21 reviews)); "Great working environment and friendly colleague" ((in 20 reviews))

What are the cons of working at West Pharmaceutical Services according to real employee reviews?

"Bad management high turn over rate" ((in 61 reviews)); "Long hours and perhaps not best" ((in 24 reviews)); "Low salaries relative to the market" ((in 22 reviews)); "Poor leadership." ((in 14 reviews)); "Priorities have no consistency, which isn't too abnormal, but upper management is overly reactive and it's pretty clear they see you as a working pawn and not a real person in the way they treat last" ((in 9 reviews))

What are employees saying about West Pharmaceutical Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about West Pharmaceutical Services layoffs and their outlook for job security at West Pharmaceutical Services in 2026.

What are the top reviewed West Pharmaceutical Services locations?

Exton , Scottsdale , Tempe , Jersey Shore , Kinston , Saint Petersburg , Phoenix , Kearney , Walker , Grand Rapids , Williamsport , Clearwater , Lionville , Philadelphia , Saint Pete , Saint Petersburg Beach , Cidra , West Chester , Washington , Wayne , New York , Muskegon , Knightdale , Frankfort , Cincinnati , Irvine , Hartford , Manhattan , Lock Haven , Lansdale

Skip to content Skip to footer

Notifications

West Pharmaceutical Services

West Pharmaceutical Services reviews

3.6

63% would recommend to a friend

(785 total reviews)

Eric M. Green

73% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.3

Career opportunities

2.9

Senior management

West Pharmaceutical Services has an employee rating of 3.6 out of 5 stars, based on 785 company reviews on Glassdoor which indicates that most employees have a good working experience there. The West Pharmaceutical Services employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

785 reviews

5.0

Nov 3, 2025

Human hiring process, supportive culture, and mission you can feel

Project specialist

Recommend

CEO approval

Business Outlook

Pros

• Interview process was personal, thoughtful, and conversational — I always felt like a human being, not an application. • Leadership and Talent Acquisition were transparent and respectful throughout. • The people here genuinely care about the work and one another. • Many employees have been with West for 15, 20, even 30+ years, which speaks volumes about culture and stability. • Work is meaningful — West designs and manufactures drug containment and delivery systems that help medications reach patients safely. • Onboarding has been organized and welcoming, with support at every step.

Cons

Systems and digital tools are in transition (which is normal for a growing organization).

5.0

Sep 11, 2025

Good Balance

Production supervisor

Recommend

CEO approval

Business Outlook

Pros

Excellent Work Life Balance in Operations 12 hour rotating schedule. Good Pay Competitive Vacation/Sick Package (When combined with schedule) Projected growth with development/advancement opportunities Standard 401K match and annual company contribution Consistent bonus payouts from achievable goal targets. Excellent upper management communication with monthly meetings discussing current and future state with transparent goal achievement tracking.

Cons

Not really a "Con" as much as area for improvement: Insurance premiums and coverage could be better Local considerations: Walker City taxes imposed on residents and non-residents reduce Net Local city traffic can increase commute

5.0

Jan 24, 2025

A Wonderful Job

Production operator

Recommend

CEO approval

Business Outlook

Pros

It was easy and simple Additional pay for night They were open and rewarded employees monthly Worked with you if you worked with them Very dependable and honest

Cons

12 hour shifts, Worked on the weekends 3 days on/4 days off; 4 days on/3 days off Not much parking space

West Pharmaceutical Services Response

We're so glad to hear you enjoyed your working experience at West. Thank you for leaving a review, we always appreciate feedback!

Viewing 1 - 3 of 785 Reviews

Jobs at West Pharmaceutical Services

High Value Production Operator

Associate Analyst, Lab

Production Operator - 8-Hour Shifts

West Pharmaceutical Services reviews FAQs

Reviews West Pharmaceutical Services reviews

West Pharmaceutical Services

West Pharmaceutical Services reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Human hiring process, supportive culture, and mission you can feel

Good Balance

A Wonderful Job

Jobs at West Pharmaceutical Services

West Pharmaceutical Services reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

West Pharmaceutical Services reviews FAQs

Work With Us

Jobs at West Pharmaceutical Services