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WestRock reviews

3.5

61% would recommend to a friend

(2,396 total reviews)
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David Sewell

55% approve of CEO

48% positive business outlook

WestRock has an employee rating of 3.5 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The WestRock employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Oct 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Good 401(k). Decent benefit package. Avoid the company stock plan, though. The stock price isn't going up anytime soon.

Cons

WestRock, used to be a 25,000 person company. It is now a 50,000 person company as a result of a series of acquisitions. But getting bigger did not make the company more profitable. Instead, it increased corporate debt, brought the scrutiny of government regulators, and left management trying to piece together a confused mess of mills and corporate structures and ex-headquarters and workforces The result -- significant white collar layoffs at the Atlanta Headquarters and in the plants that started October 1, and aren't likely to end anytime soon. A company facing this is a bad place to be. People are stressed, worried about the future and face doing much more with less. Layoff decisions are arbitrary and often appear mean-spirited. WestRock’s severance model is 1 week for each year of employment and uses Sub-Pay, a perfectly legal but definitely punitive method, to reduce severance payments. Sub-Pay requires employees to file for unemployment immediately after leaving the company in order to get their severance. Then deducts from the weekly severance the weekly amount of unemployment. This affects everyone – except of course the C-suite. WestRock’s compensation levels are below industry standard. They won’t increase much (if at all) while you are there. Their corporate structure is flat and stove piped and WestRock corporate doesn’t promote people. The average raise (when one is given) is 1 or 2 percent. HR is focusing on luring millennials to the company. Given these realities, that group won’t be happy or interested, even if there is a ping pong table in the lunchroom. The current CHRO has been around for a couple of years. She often challenges old ways (sometimes a good thing), but the CHRO approach to people management is defined by this statement made in her opening remarks at the company: “A meeting with me is a learning experience”. That attitude trickles down.

2.0
Jun 16, 2016
Recommend
CEO approval
Business Outlook

Pros

you get the chance to acquire a lot of hard and soft skills with the various systems and carriers you deal with. Great way to build your resume.

Cons

Terrible upper management. If you aren't in the "in crowd" you will not get a promotion. There are people that stay in the same position for over 3 years like myself and management strings them along saying that they have their best interest. This is a bold face lie. Department moral is always low and turn over at this company is very high. You don't get paid for the amount of work you do as well. If someone gets fired or leaves the company they'll dump all the work on the work on you and expect you to do magic to keep up with the work load. Do yourself a favor and run. I would not recommend this company to anyone.

4.0
Dec 10, 2015

Good company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall this a very decent company to work for. People generally stay there for quite a long time (older employees were offered a pension which I think has helped with the tremendous employee retention). The people there tend to be friendly, competent, and dedicated to doing the best work they can do for their clients, which is rare and refreshing. People there really seem to care about what they are doing. The Norcross campus is about a half mile from downtown Norcross, which offers lots of lunch choices and a pleasant place to walk if you have the chance to get out during lunchtime. Unlike a lot of other companies, it's not a madhouse trying to get in and out of the parking lot at the end of the day. In the Norcross campus, most people have HUGE offices and plenty of space, which helps keep people from getting sick at work. At least in my department, the work pace is very manageable and rarely stressful. It's rare that I work late nights or weekends. The company has made huge jumps in growth in the past 8 years, first buying Smurfit Stone in 2011, then merging with MeadWestvaco to become the second biggest packaging manufacturers in the country. The work is interesting, and can even be fun and rewarding.

Cons

Shareholder value is the overwhelming focus at the company, which means that employee incentives, particularly raises, take a backseat to earning money for the board and the shareholders. While this is not unusual at many businesses, the eventual result is that there is very little incentive for most employees to work harder, learn new things, take on new responsibilities, etc. The pay is not exceptional, from what I understand it is moderate to low. We do get yearly raises, but generally the average is probably around 2.5%. Don't think you can lowball offer your way into the company and then get a significantly better salary after you've proven yourself. Despite expanding my position's responsibilities significantly, adjusted for inflation, I only make slightly more than the day I was hired. As far as I can tell there is no way around this wall, people say that the low raises are HR policy that is independent of employee achievement. This, coupled with the long tenure of many older employees, means that it is hard to advance and easy to stagnate there. You may have a pleasant work life and a good boss, but you'll never get promoted or get a raise unless someone just decides to quit (which rarely happens because of the pension) gets fired (which also rarely happens) or retires. The health benefits packaging started off fairly standard but it gets worse every year. As it stands now there is only one plan choice with a deductible of several thousand dollars that has to be paid yearly before anything else is covered (apart from preventative physicals and such). Great if you shatter your femur, not so much if you have bronchitis or sprain your ankle. The company does offer an HSA that they'll contribute to as a way to help offset the cost of the deductible, so that does help a little. The retirement plan has a good match (it actually increased a point after the merger) but they've changed where it is held three times in the last five years, which means you don't always have a lot of choice of the funds you'd like to put into your retirement account. Compared with companies that my peers work for, WestRock's benefits and vacation time are quite low. 2 weeks vacation only for the first 5 years, then 3 weeks years 5-12, 4 weeks 12-18, etc. When I was first hired the 20 days of vacation mark was at year 10, but recently they have been quietly moving it up a few years, presumably as a cost cutting measure in the hopes that people will leave before they reach that point. It's a little disheartening, I think if you've been with a company a decade you should get (and need) more vacation time than that. The company offers no maternity leave, no on site gym, no daycare. The feeling I get is that the company is still very much in the old school mode of "shouldn't your wife be handling that?" when it comes to child care. The company conducts random drug tests at all levels, not only for a prescreen, but at any time. They appear to be ramping this up lately.

Viewing 4 - 6 of 2,396 Reviews

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