Is Western Express a good company to work for?

Western Express has an overall rating of 3.2 out of 5, based on over 1,373 reviews left anonymously by employees. This rating has increased by 40% over the last 12 months. 57% of employees would recommend working at Western Express to a friend and 60% have a positive outlook for the business. The best reviews about Western Express have been left by employees working as Driver Trainer , Driver Manager and Trainer .

Does Western Express pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Express employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Western Express. This rating has improved by 57% over the last 12 months.

How satisfied are employees working at Western Express?

57% of Western Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Express 2.9 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Express?

Truck Driver (264) , Class A Truck Driver (138) , Driver (104) , OTR Truck Driver (77) , Company Driver (65) , OTR Flatbed Driver (56) , Class A Cdl Truck Driver (27) , Recruiter (22) , Driver Trainer (21) , Driver Manager (20) , OTR Driver (20) , CDL Driver (18) , Owner Operator (17) , Trainer (17) , Lease Purchase Driver (13)

What are the pros of working at Western Express according to real employee reviews?

"Great for people with driving points or criminal records" ((in 34 reviews)); "Good driver managers and terminal" ((in 27 reviews)); "They provided good training for the role." ((in 21 reviews)); "staff always helpful when you're in a bind." ((in 9 reviews)); "Decent pay good benefits nice bonuses they leave you alone and let you drive" ((in 9 reviews))

What are the cons of working at Western Express according to real employee reviews?

"Starting pay was low paired with low mileage (1800 miles a week)" ((in 108 reviews)); "bad pay bad trailers bad management" ((in 20 reviews)); "can't get in contact with anyone DM has bad communication un steady pay feel like I've been lied to too come here." ((in 19 reviews)); "long hours and some Saturday's." ((in 13 reviews)); "No home time that was promoted" ((in 7 reviews))

What are the top reviewed Western Express locations?

Nashville , Bethlehem , Richmond , Bloomington , Plainfield , Allentown , Fontana , Ashland , Fort Dodge , Atlanta , Philadelphia , New York , Los Angeles , Memphis , Hartford , New Haven , Las Vegas , Nash , Pittsburgh , Chicago , Falls Mills , Fayetteville , Raleigh , Dallas , Houston , Nashville , Chattanooga , California City , San Bernardino , Annapolis

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Western Express

Western Express reviews

3.2

57% would recommend to a friend

(1,287 total reviews)

Paul Wieck

66% approve of CEO

60% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Career opportunities

3.0

Culture & values

3.0

Senior management

3.0

Compensation and benefits

2.9

Work/Life balance

Western Express has an employee rating of 3.2 out of 5 stars, based on 1,287 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Sep 25, 2023

DM

Class a cdl truck driver

Recommend

CEO approval

Business Outlook

Pros

I had a good DM

Cons

Slow response from dispatcher at night and break down pays very little Tarping pay very little money

Western Express Response

We appreciate you taking the time to leave us a review. We are happy to hear that you had a good experience with your DM and would like more information about your experience with other management at HumanResources@westernexp.com.

2.0

Sep 13, 2023

Lies, lies, lies

Company driver

Recommend

CEO approval

Business Outlook

Pros

They will hire almost anyone. Would only recommend if you need a second chance or your background isn’t the best.

Cons

Home time is horrible if you don’t live on the east coast or mid south. The recruiters will tell you anything to get you to orientation, which is unpaid. Hotel they provide is very much subpar and they have horrible organization within the company.

Western Express Response

Thank you for leaving us your feedback. We understand that communication is very important in this industry and are always looking for ways to improve. Please provide us with more detail regarding your onboarding experience at HumanResources@westernexp.com so we can address these issues.

2.0

Sep 10, 2023

Don't walk. Run.

Class a truck driver

Recommend

CEO approval

Business Outlook

Pros

Easy to get hired. Newer trucks. What little driving I did (about 10 hours) was easy driving on a reasonable schedule. It was all no-touch freight. Routes are pre-determined and provided including fuel stops.

Cons

I only lasted to the morning of my 8th day, This is a company with no respect for their drivers. It sounded good through telephone recruiting but, when I got there, the hotel they had reserved for us was beyond awful: rotting exterior facia and dirty rooms with a very strong smell of mold and human perspiration. The training was OK. When we hit the road, my trainer and I had wheels turning on just two of five days. I quit the morning we came back to the truck and it had been broken into. There's more but you get the idea. The refrain I kept hearing was "It's a second chance company. Work there till you get your experience and then go somewhere better." My advice is "Just go somewhere better."

Western Express Response

Thank you for taking the time to leave us your feedback. We understand that communication is crucial for drivers on the road and would appreciate any specifics on your experience sent to HumanResources@westernexp.com

Viewing 169 - 171 of 1,287 Reviews

Jobs at Western Express

Fuel Network Assistant

Carrier Service Agent