Western Union reviews

3.5

59% would recommend to a friend

(2,941 total reviews)
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Devin McGranahan

54% approve of CEO

52% positive business outlook

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Interesting work and you learn about the industry.

Cons

The salary and upper management.

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Western Union Response
3y
Thank you for leaving a review. We're glad that you learned a lot during your time here. We're saddened to read about your feedback on salary as we strive to provide competitive compensation packages based on annually reviewed salary market data and analysis. We're grateful for your contributions to the company and we wish you the best in your future endeavors.
1.0
Apr 12, 2023

Work life balance not an option

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Got laid off so I don't have to work there anymore

Cons

WU has handed down leadership practices that are based on grinding people down then laying them off

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Western Union Response
3y
We know the changes our organization is going through have led to some difficult decisions, and we support each employee during this time. As our organization continues to evolve, we appreciate reviews like yours, and we will look for ways to share your comments to help influence positive change.
1.0
Aug 5, 2022

Very poor culture by new CEO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global experience Diversity Lots to learn

Cons

Culture is very toxic set by new CEO, no work life balance or value for subject matter expertise. Very reactive and lack of strategy Transactional relationship with employees.

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Western Union Response
3y
Thank you for your six years with us and for leaving your review. We’re happy to hear you appreciate our diversity and that you were able to gain global experience with the company. However, we’re disappointed to read your cons. We know our recent changes can impact our teams in different ways, and we aim to support each employee through this process. As our organization continues to change for the better, we appreciate reviews like yours. We wish you the best in your career endeavors.
Viewing 301 - 303 of 2,941 Reviews

Glassdoor has 3,803 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.